ZOA Manager of Operations Jobs in Uganda

ZOA Manager of Operations Jobs in Uganda

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again.

The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.

ZOA’s programme in Uganda

In Uganda, ZOA has offices in Kampala, West Nile (Arua), Acholi (Gulu), and Karamoja (Amudat). ZOA Uganda works both in relief and recovery on the themes of food security & livelihoods, primary/accelerated/vocational education, and peacebuilding with a special focus on land rights.

Your challenge

The Manager of Operations (MoO) is responsible for effective and efficient management and control of many operational processes in the country organization. This includes Finance, IT, Security and Logistics. In Uganda, attention to risk, compliance, as well as capacity building with the ZOA team and partners, are a key part of the role. Human Resources is not part of the MoO Uganda scope and is the responsibility of the HR Manager in Uganda.

Your main tasks and responsibilities

Finance

Contributing to the Country Strategy and Annual Plan, with a specific task in preparing the corresponding annual budget and financial sections;

Preparation of country annual accounts, in accordance with relevant legislation and regulations;

Monitoring finance compliance to internal and external (donor and government) rules and regulations;

Advises and supports the Country Director and Programme Managers in the development of budgets of funding proposals;

Managing financial audits and responding to audit reports.

The following day to day activities are undertaken by the Head of Finance Uganda with the MoO providing oversight, support and approvals as needed:

Preparing and processing the allocation of indirect costs to project budgets;

Preparing monthly, quarterly and annual financial reports at country organisation and programme organisation level;

Development of monthly and quarterly financial management information at country organisation and at programme organisation level.

Administration

Maintaining country specific policies and procedures in the fields of Finance, management, Security, Logistics and procurement in compliance with ZOA global quality management framework and IT;

Maintenance of country administrative manual (finance, procurement) and ensuring compliance;

Monitoring of and support on processes and procedures related to finance, security, logistics and procurement.

Procurement

Oversees adherence to the ZOA procurement guidelines, ensuring locally-appropriate systems and procedures are in place, updating guidance, training materials and directions to teams as needed;

Early 2024 the procurement system will transition to ERP, the MoO will support and oversee

this process and the training needs of the Uganda team.

Logistics

Implementation of IT policies and procedures in compliance with ZOA’s worldwide framework;

Managing availability, continuity and security of appropriate IR facilities;

Implementation of logistical policies and procedures in compliance with ZOA’s worldwide framework;

Monitoring and evaluation of logistical policies and procedures;

Supervising Logistics Coordinator at country level, ensuring a fit for purpose logistics manual is developed, maintained, and understood by all responsible for logistics.

Security

Supporting the Country Director to enforce adherence to the security rules and instructions as described in the ZOA Security Handbook and the Local Security Plan;

Supporting the Country Director to update and review the Local Security Plan on a regular basis;

Supporting the Country Director in taking on other security responsibilities as requested, e.g. practical incident follow up, following up on security incident reports, debriefing with teams.

Partner capacity

Contributes to local partner capacity enhancement in areas of Finance, IT, Logistics and risk management.

Leadership and management

Member of the Uganda Management Team and the Local Crisis Team (in case of critical security incidents);

Oversight of the ZOA Uganda risk management framework and ownership of elements relating to operational areas.

Provides leadership to staff reporting to the Manager of Operations;

Supervises and periodically appraises the performance of staff reporting to the Manager of Operations;

Directly involved in recruitment, onboarding and training of staff working in finance, IT, logistics and procurement;

External engagement and coordination with peer agencies in Uganda via the Finance and Logistics working groups (under the INGO network), local partners and consortium partners.

Your profile

Experience/knowledge

Bachelor’s degree in financial management or auditing;

Knowledge of ZOA’s finance practices;

Command of English is essential

Preferably, some cross cultural experience in a development setting.

At least 3 years’ experience in a similar senior level position in recovery or development settings in developing countries;

At least 3 years’ experience in an international NGO.

Skills

Result-oriented approach;

Takes initiative to improve processes and procedures;

Knows how to prioritize;

Alerts the Country Director and Director of Finance (HQ) when financial problems, issues or risks arise, including fraud;

Analytical;

Flexible conduct;

Customer-friendly attitude;

Accuracy;

Initiative;

Effective and appropriate communication.

How to Apply

For more information and job application details, see; ZOA Manager of Operations Jobs in Uganda

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