Zambia Company Front Office Assistant Jobs

Zambia Company Front Office Assistant Jobs

Responsibilities

• Follow up on customer quotations to secure orders.

• Sell products over the counter and over the phone where applicable.

• Invoice products accurately and ensure correct products are supplied, communicate with customer to collect products when applicable.

• Maintain contact with customer until order completion.

• Inform and follow up with customer and supervisor on delivery problems and outstanding orders.

• Understand policy on product returns and ensure necessary approvals obtained from supervisor prior to acceptance and receipt.

• Take responsibility for general customer experience and wellbeing.

• Additional functions and/or overtime must be carried out where necessary in order to satisfy customer demands as appropriate.

• Adhere to company policies and stipulations.

• Promote and practice good housekeeping.

• Ensure accuracy at all levels of sales chain.

• Receive and review feedback from customers and follow up to ensure customer satisfaction.

Qualities

• High levels of Integrity

• Proactive, self-driven, and results oriented individual

• Easily adoptable to different cultures

• Strong organization and planning skills

• Self-motivated and loyal

Qualifications

• A university degree

• 2 years’ experience in sales and/or customer service department

• Well versed in the use of word, excel and PowerPoint.

• Unquestionable integrity levels

• Good command of written English and Kiswahili languages

How to Apply

Interested applicants to post their CVs to careers@chlorideexide.com by 17th November 2020.