XII Energy and Resources Customer Care Representative Jobs in Nigeria

XII Energy and Resources Customer Care Representative Jobs in Nigeria



Job Description
  • Manage large amounts of incoming phone calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file.

    How to Apply

    Interested and qualified candidates should send their CV to: recruitment@xiienergy.com using the Job Title as the subject of the mail.

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