WTS Energy IT Specialist Jobs in Nigeria
WTS Energy IT Specialist Jobs in Nigeria
Description We are looking for an enthusiast IT Specialist to work with one of our clients, a reputed Oil and Gas services company
The group IT Specialist will be responsible for the daily IT needs of users in PAL, he/she will provide support to the company’s computer environment and IT infrastructure.
The employee works within general methods and procedures and exercises considerable independent judgment to select the proper course of action.
He/she will ensure conformance to guidelines, methods, procedures, and policies related to IT and the organization as a whole.
Duties / Responsibilities / Accountabilities
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as a link between end users and high-level support (provides L1, and L2 support)
Install and configure software and hardware (printers, network cards, etc.)
Monitor system and network performance
Perform troubleshooting, repairs, and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality
Manage network servers and technology tools
Ensure security through access controls, backups, and firewalls
Develop expertise to train staff on modern technologies
Build technical documentation, manuals, and IT policies
Maintains centralized documentation of all network system changes and inventory of all such systems.
Ensures licenses, registrations, renewals, etc. related to information systems and operations and/or services are up to date
Management of the information systems supports the helpdesk.
Manage the maintenance of the server, storage and network, and other data center infrastructure within the company
Oversees the installation, configuration, support, and administration of database-driven business application software on windows and or Linux/UNIX environments
Define hardware and software standards in conjunction with stakeholders and clients and keep an inventory of computer hardware and monitor usage.
Responsible for implementing backup and disaster recovery procedures. Oversees the performance of periodic backups and the integrity of such backups, reviews transaction data backup, restores and archiving of old data
Manage the maintenance of the server, storage and network, and other data center infrastructure within the company
Updating PAL group IT Policies and procedures
Self-Development:
Continuously and actively engage in learning and development activities to improve competence in functional areas.
Staying abreast of IT trends and best practices.
Possess ongoing affiliations with IT organizations and personnel in successful companies and organizations that practice effective IT Management.
Key Performance Indicators / Performance Goals:
% availability of infrastructure, Information systems, applications, and servers
Percentage of projects completed on time.
Duration of downtime
The number of unattended support requests.
Customer Satisfaction Level
The average number of hours of staff availability per day for customer inquiry
QHSE Responsibilities:
Perform their work in a safe manner.
Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, sub-contractors, visitors, clients, or temporary staff.
Cooperate with management in the implementation of
HSE initiatives.
Participate fully in HSE programs.
Report workplace hazards immediately to their managers/HOD. Each staff is expected to raise at least 12 hazard observations in a year.
Report any incidents or injury which occurs at, or in connection, with their work.
Requirements
BSc / HND in Computer Science / Engineering / Electrical Engineering from an accredited Institution
MCSA / MCSE (Server Administrator, Application Infrastructure, Enterprise Administrator Enterprise Messaging Administrator, Network Infrastructure, Technology Specialist, Desktop Administrator).
CCNA, ITIL, COBIT 5,
Working Knowledge of VMware or Hyper-V would be an added advantage
3-5 years experience in IT System Engineering and Support Role
Key Competencies Requirements:
User Requirements Analysis
Network and Capacity Planning
Knowledge of Wireless Systems
Knowledge of Unified Communications
Knowledge of Data Communications
Network management and troubleshooting
Very good understanding of the workings of relevant IT infrastructure, management processes/procedures, practices/ methodologies, IT security systems, and applications
Strong knowledge of the workings of relevant operating systems and typical business applications (enterprise systems, etc.)
Working knowledge of various latest hardware, software, network, and security solutions and their application/possible use in the company’s environment.
Strong appreciation of IT service management concepts principles and methodologies
Appreciation of solutions development cycle, principles, and techniques
Behavioral Requirements:
Must be analytical and able to analyze complex information from several points of view and communicate effectively to management, operational, and technical personnel.
Helpful and personable attitude with an evident desire to assist all employees to perform effectively
Ability to multitask and manage conflicting deadlines and tight schedules
Must exhibit the highest level of personal and professional integrity
Excellent Team player that goes beyond job requirement
Excellent relationship-building and networking skills
Political savvy, maturity, tact, and the ability to relate with various categories of people
Flexibility and willingness to work beyond strict job requirements in a small but rapidly growing organization.
An enterprising attitude that is quick to search out alternative solutions to needs or problems
How to Apply
For more information and job application details, see; WTS Energy IT Specialist Jobs in Nigeria
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