World Vision International NGO Technical Director Global Humanitarian Surge Jobs in Kenya

World Vision International NGO Technical Director Global Humanitarian Surge Jobs in Kenya

Job Purpose

This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments.

Key Responsibilities

Provide oversight for effective management of operations of the Global Humanitarian Surge function to ensure provision of qualified and experienced surge support to field and response offices in a timely manner.

For new or predicted large scale disasters, support preparedness and /or rapid scale through pre-positioning of surge staff and potentially deploying to support surge mechanisms within the response.
All surge requests are processed efficiently and field/requesting offices are provided with appropriately qualified and experienced surge support in a timely manner.

All ToRs correctly reflect role requirements, deployment/TA modalities and locations and cost recovery information.

Effective negotiations with both requesting and sending office staff and management to ensure staff with the required profile are secured and released in a timely manner.

Managers are able to prioritise staff for specific deployment/TA requests based on recommendations that take into account: DMT response priorities, potential surge requests for specific SME roles and availability of surge staff.

RDMTs and the Global Emergency Rosters are effectively used to source timely surge support.

Regular assignment monitoring results in DM GC staff completing timely End of Deployment/ Technical Assistance reviews.

Establish and maintain an online EoD appraisal system for non-DM GC deployees and ensure appraisals are reviewed and feedback is taken into account when considering these staff for re-deployment.

Pre-positioned surge staff are identified and their release secured or a predictive roster is developed, for predicted or newly declared large scale disasters, to ensure timely provision of surge staff.

Global Humanitarian Surge services are provided directly to a response via deployment to the response, to increase the efficiency and timeliness of securing the required surge support and scaling up operations.

Lead development of and maintain an effective, active and diverse Global Emergency Roster (GER) that is aligned with surge demand trends, including: recruitment and vetting of members, orientation and preparedness and monitoring of membership, as well as talent identification

Revamped GER is populated with available and qualified staff that meet the required criteria and according to set targets.

Support engagement with Workday system focal points to ensure roster and candidate information is effectively transitioned, populated and mechanisms for live updates, analysis, search are effective for WV-internal and -external roster candidates and in future - linked with talent and professional career development options

DM SME leads are guided in their identification and assessment of roster candidates to ensure WV meets CHS people standards and that GHS leverages and develops internal and external talent.

DM learning programme and RDMT alumni are leveraged to join the GER as required.

External roster candidates are vetted using the MDS and blocked party screening.

DM SME leads are supported to keep the roster membership live and members engaged to ensure ongoing interest in deployment opportunities, as also linked with talent identification and professional development opportunities

GER membership is monitored and updated reflecting changes in availability and ability to meet criteria. Where gaps are identified, additional qualified staff or externals are secured for the SME roster.

Collaboration with Global Programmes & Resources, technical SME leads to ensure aligned/ harmonised approaches to roster/ technical assistance deployments with DM

GER SME profile targets are reviewed annually according to surge demand data and sector and context trends, and recommendations

made for required changes. GER membership data is migrated accurately to new platform once established.

Leadership engagement with relevant focal points at GC, RO, FO and SO functions to support surge staff preparedness through orientation and training.

New staff are orientated and conversant regarding global humanitarian surge systems and preparedness requirements to ensure timely deployments/TA so they can respond when called.

RDMT members are trained on deployment processes to enable timely deployments when required and enable timely duty of care.

Regional and FO P&C staff are trained on deployment processes to enable timely deployments when required and ensure duty of care.

Support Knowledge Management aspects for internal and external Surge roster and facilitate orientation of P&C staff in global, regional and FO functions

Ongoing collaboration with Global P&C insurance staff to ensure deploying staff aware of and have access to travel and medical insurance during deployments.

Ongoing surge reporting and analytics to inform DM leadership and management processes and decision making, including cost recovery and budget allocation to specific SME surge profiles.

Surge data trends and analysis to inform broader organizational investments and training in specific SME profiles and adjustments to RDMTs and the Global Emergency Roster.

Current deployment data is regularly provided for the Humanitarian Headlines newsletter

Support live-tracking and updates (or semi-automatic processes) of GPR technical deployment demands/ gaps as required and appropriate to cross-reference potential relevant candidates

Dashboards for DM Managers and Leadership, Finance and Surge are regularly reviewed for accuracy and surge data is shared with key stakeholders including DM leadership and RHEADs.

Six months’ surge reports including analysis of trends and recommendations regarding needs for additional surge capacity are prepared and shared with key stakeholders including DM leadership, RHEADs, GPR and the GFO.

DMT Finance are provided with accurate DM GC deployment progress against target data

Requirements:

Bachelor’s degree in Human Resources Management or the equivalent.

10+ years’ experience in human resources and / or surge/roster management.

Demonstrated experience in an I/NGO with a strong understanding of humanitarian response programming.

Experience in international/global workforce management or in an international response context is essential.

Experience in roster management including SME sourcing, screening, assessment, vetting (MDS, blocked party screening) and management approval.

Extensive experience in managing deployment processes,

Experience and technical skills in managing and developing platforms/systems Workday, for HRIS or surge management.

Experience with managing confidential employee data (i.e.personnel files/HR data systems. CV, passport, etc.) in an online environment.

Demonstrated data and trend analysis and report writing skills.

Demonstrated ability to influence outcomes through building collegial relationships, negotiation, creativity, and thinking outside the box across a large and complex organisation.

Demonstrated client service orientation/experience that is focused on providing professional, service-oriented, responsive, and innovative support to partners and departments.

Versatile and strong experience in using MS Teams, MS suite, and SmartSheet, having ML software or programming experience would be desirable

Very strong verbal and written communication skills in English.

Excellent cross-cultural communication skills.
English- additional fluency in French, Arabic, Spanish, etc would be highly valued.

How to Apply

For more information and job application details, see; World Vision International NGO Technical Director Global Humanitarian Surge Jobs in Kenya

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