World Vision International NGO Sponsorship Manager Jobs in Uganda
World Vision International NGO Sponsorship Manager Jobs in Uganda
Major ResponsibilitiesLeadership, Strategy, and Policy implementationVision and Direction for Sponsorship: Communicate a compelling vision for sponsorship as a transformative relationship and provide leadership to promote the integration of sponsorship and programming for ministry impact.
Lead strategic understanding and ownership of Child Sponsorship within the FO Senior Leadership Team and key national office roles. Enable cross-team strategic engagement for an integrated approach to transformational development in which sponsorship is an integral part.
Lead engagement with APs in influencing, interpreting and implementing sponsorship strategy, policy and procedure through an integrated approach.
National Strategy: Develop and lead sponsorship strategy integration and contribution to national strategy and operational plan development.
Child Sponsorship policy, standards and essentials implementation: Lead the FO Child Sponsorship implementation strategy to achieve the organisational mandate of an enriching experience for children, sponsors and fulfilling donor promise, meeting sponsorship standards. Provide the National Office leadership with the analysis of the extent of integration of sponsorship essentials (Community-Led Care & Protection and Children’s Participation and Voice) within TPs, CESP and work practices.
Children’s Experience of Sponsorship: Lead the National Office engagement with GC Sponsorship Operations and Engagement to develop initiatives to ensure children’s experience of sponsorship is meaningful, enjoyable and transformative, builds children’s skills and leadership, and children’s views are actively considered through feedback processes.
Integration and planning: Lead the engagement with FO Operations and other relevant stakeholders to ensure integration and mainstreaming of Sponsorship in Programming strategies within all programmes for the sustained well-being of children (inclusion, participation and protection), families and communities and an enriched supporter/sponsor experience.
Sponsorship Management
Provide leadership to establish factors critical for effective sponsorship management (quality, performance, capacity building, RC portfolio, sponsor engagement, child monitoring, risks and reporting) at all levels of the organisation are prioritised, measured and monitored.
Lead engagement with relevant National Office stakeholders for successful implementation of Child Sponsorship services deliverables, targets and plans including coordination with the Regional Office for their input.
Annual planning and reflection: Develop, lead and manage national related Sponsorship services annual business plan including deliverables, targets by entities providing a total view of the sponsorship services plans and progress. Engage with relevant stakeholders to ensure budgeting considers and would provide sufficient resources for child participation/support and sponsorship operational priorities as well as informed by strong sponsorship analytics.
RC portfolio management: Plan, implement and manage RC Portfolio in alignment with national strategy, DME cycles and RC Allocation Guidelines. Establish AP processes to ensure that all selected children and families will benefit within 12 months of selection and are appropriately sensitised. RC Budget maintained for SOs across all APs.
Sponsorship monitoring and reporting:
Lead the regular review of performance trends using periodic reports including GNOD, SOI and monthly Exception Reports (SSUI) and tracking sources. (Interpret implications and advise key areas for functional and line management action on specific issues and addressing key performance gaps).
Provide analysis interpretation of CMS, Child-Wellbeing and child participation data with FO leadership, operations and AP teams for appropriate follow-through, action, and planning.
Interpret implications, identify emerging risks and issues, reconcile performance status and advise key areas for functional and line management action. Monitor reports and identify potential risks, coordinate risk mitigation efforts and develop support plan. Monitor and report on progress against corrective and management actions.
Organisational Capability
Succession planning and development: Establish strong talent pool at all key levels with mentoring/coaching and development plans in place as succession planning for ongoing sponsorship operations.
Capacity gaps: As part of the FO strategy and operational plan, identify capacity gaps at FO, Cluster AP and community levels and propose/establish appropriate capacity building
efforts or training modules to address these gaps.
IT training: Ensure staff and volunteers using Sponsorship Business Systems functionality are trained on Hope Mobile, Horizon Desktop, Rich Media and Digital content. Also to provide orientation (theory and practical) to community volunteers on relevant Horizon features.
Sponsorship in Programming
Sponsorship in Programming quality:
Engage National Office Operations, DME, Faith and Development , and technical programs teams to ensure sponsorship integration into technical programmes (TP) and CESP and annual plans, their implementation and reporting.
Ensure mainstreaming of Sponsorship in Programming (SIP) practices in area programmes including two essentials of Community-led Care & Protection, and Child Participation and Voice.
RC Participation and MVC inclusion:
Lead the engagement with operations to ensure all Registered Children are effectively included, participate and benefit from WV age-appropriate interventions. Ensure inclusion of MVC in sponsorship whenever appropriate and that child participation data is updated in SSUI.
Ensure planning to promote children’s participation and voice and their input into key decision-making processes in DME cycle, annual reflections/planning and their child sponsorship experience.
Sponsorship messaging: Lead in defining sponsorship education processes and clear messaging of Child Sponsorship within communities that promotes active community ownership and participation in processes to improve children’s well-being.
Nurture sponsor and child connections through child engagement:
Support AP processes and volunteer skills to promote active child communication practices to enhance skills of children in telling and capturing stories more effectively about their community’s situation and development and to encourage impact stories to be captured and communicated with sponsors.
Business Systems and tools
Sponsorship Business Systems:
Ensure Sponsorship Business Systems (Sponsorship systems, SSUI and Horizon mobiles) are maintained and updated as per WVIT protocols and procedures. Ensure issue escalation protocols are adhered to and functioning in coordination with WVIT and FO IT.
Lead and support Sponsorship Business Systems capability requirements and processes to maximize impact.
Lead and support pilots and user acceptance tests ensuring new business rules or requirements are validated. Provide national level feedback on User Acceptance Tests.
Ensure technical support for transmission of Rich Media (Images and Videos) through WV approved platforms.
Required Professional Experience
At least 5 years’ experience in relief and development work, out of which at least two years in a Management position (at country, cluster/zone programme, In depth understanding and experience in Child Sponsorship and its contribution to child wellbeing with (minimum 2 years of national sponsorship management experience).
Strategic level understanding and experience in Development Program Approach and Sponsorship in Programming Demonstrated community and staff facilitation skills Experience in DME and facilitation of training programmes.
Experience in local and national level partnering.
Required Education, training, license, registration, and certification
Master’s degree is preferred, Bachelor degree social science, management, development or other relevant area required. Demonstrated community and staff facilitation skills. Excellent presentation and communication skills.
Preferred Knowledge
In-depth knowledge of sponsorship policies, framework, systems and processes. In-depth knowledge of various technical sectors of development particularly DME and Child Protection, also education, primary health care, micro enterprises development, etc. Knowledge of community development and engagement. Experience in local and national level partnering.
How to Apply
For more information and job application details, see; World Vision International NGO Sponsorship Manager Jobs in Uganda
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