World Vision International NGO National Office Sponsorship Coordinator Jobs in Rwanda
World Vision International NGO National Office Sponsorship Coordinator Jobs in Rwanda
Key Responsibilities:Effective Management and Analysis of Sponsorship Operations Indicators, Child monitoring Standards and Registered Children (RC) deaths
Ensure quality delivery of correspondence operations as per partnership standards.
Analyse and share periodical National SOIs Performance status, highlighting management issues and engage the respective stakeholders (Sponsor Letters, E Letters, Parcels, Cards, Letters, Farewell, Introductory Letters and Support Office Requests)
Analyse and follow through on RC Monitoring and advise the Clusters respectively on RCs not being monitored within the partnership standard of 90 days
Effectively manage the National Office RC selection, Supply, and recruitment within the agreed commitments with Support Offices and within the partnership standards of 102%
Leverage the new Digital technologies in correspondence business processes
Engage with Support Offices and Global Centre on outstanding correspondence tasks
Manage Registered Children deaths according to partnership standards
Sponsor Retention and acquisition maintained above 98%
Staff mentoring and Coaching for better delivery of Sponsorship operations
Global National Office Dashboard for Sponsorship Operation Indicators are kept within or above 95% monthly Performance
Child Monitoring Standard equal to or above 98% performance
Registered Child Budget Management and supply maintained between 100 -102%
Increased engagement of Sponsors and children
Increased positive collaborations and partnerships with SO and GC
Interim and final death children deaths reports are shared to the SO and Global Center within agreed standards and ensure the deceased child’s record is dropped from the sponsorship database within the standard timeline.
Coordinate Production of Annual Progress Reports, Child Engagement Worksheets, Christmas Cards, RC Wellbeing Data Update and their Reconciliations with APs, Clusters, Region, Support Offices and Global Centre
Coordinate the designing and children’s input of both the Christmas cards, Child Engagement Worksheets, and Annual Progress Reports respectively
Support and Monitor Timely, Accurate, and Valid RC wellbeing and Biodata update engagements with the Area Programs, Support Offices and Global Centre, and provide the required technical guidance
Effectively manage the review and updating of the AP Annual Progress Reports impact data stories and information in line with the planned technical programs within partnership standards and global requirements
Provide periodical performance updates & reconciliations of Annual Progress Reports, Child Engagement Worksheets & Christmas Cards
Coordinate production and provide guidance to the content of the Annual Progress Reports and Christmas cards
Work with relevant stakeholders to develop the National Office Annual and seasonal Messages and videos with facts about transformation and specific celebrations like Christmas
Develop quality Assurance guidelines and frameworks for annual contents, child engagements and uploading of the required samples
100% of the annual Contents (Annual Progress Reports, Community engagement Worksheets, and Christmas) processed within the Partnership standards.
100% AUTO APR data quality certifications
APR templates for the NO established
Sponsorship Staff trained in the production of the annual contents
Monitoring tools developed and established at the clusters
Periodical reconciliations within the National Office
Increased collaborations with stakeholders and other departments.
NO approved for production of annual contents
Increase Sponsor Engagements through Quality Sponsorship 2.0 Rich Media Contents Production
Develop and periodically update the National Child and Community content Production plan in line with Global Centre guidelines and tools
Work with Cluster Sponsorship Coordinator to Train and or Refresh volunteers and staff on Field, with skills of capturing quality media content and coding.
Review all AP Sponsorship 2.0 Community Contents Reports and submit to Global Centre / Support Offices respectively
Collaborate with Global Centre to reconcile and provide periodical updates on Child Update Photos, Child Update Videos, Community Update Photos, Community Update Videos, Community Farewell Video
Coordinate the production of special Videos and
Photos productions like Managers annual Videos
Work with Communications to document, produce and publish child impact stories
Rich media calendar established for the NO
100% quality Production of Sponsor Rich media commitments in line with partnership requirements and timelines
Increased capacity production of the Child and community medias
Increased sponsor engagements and Support Offices
Increase collaborations with other departments
CESP Design, Monitoring & Reporting
Conduct sponsorship feasibility and risk assessments for new Area Programs
Support designing of the National CESP plan - DIP, Log frames, and budgets
Monitor and track implementation of CESP and National Office Planned CESP activities
Support semi-annual and annual quality review of DIPs, budgets and annual reports
Consolidate and submit quality Periodical monthly, quarterly & annual Performance reports.
Support AP Transition processes and communications including Farewell letter, Project closure comment, Community Farewell Video, Community Farewell Photos
Participate in CESP AP evaluations and Baseline surveys
Work with MEAL to review the CESP Reports and Detailed Implementation Plan
Consolidate the monthly / quarterly National CESP Report
Guidance on Sponsorship feasibility and Risks for both new and ongoing APs
New APs, structures, and systems established
CESP designed, monitored, and implemented within partnership standard
Clusters Performance effectively monitored and adequately supported
National CESP strategic output targets achieved
Impact assessment of CESP on child wellbeing
Increased sponsor, SO and child engagements, and sponsor retention
Registered Children Participation and Benefit
Analyse and Share National periodical RC wellbeing Participation status reports with Management and guide the Clusters in updating child participation
Engage Technical Programs on RC wellbeing and support development of appropriate actions on RC’ with case management issues.
Provide the National RC participation updates on the three unique participation for every RC captured in hope and provide specific actions to regions
Work with Technical Programs to develop and update the RC Participation Curriculums and life skills products
Develop and update age-appropriate guidelines for age-appropriate Life sustaining skills development & participation for Sponsored young adults and adolescents in Programme
National RC Participation tracked and maintained above 98%
Required Professional Experience
At least 4 years’ experience in managing Sponsorship and development projects
In depth understanding and experience in Child Sponsorship and its contribution to child wellbeing.
In-depth understanding and experience in Development Program Approach and Sponsorship in Programming.
Experience in design and facilitation of training programmes.
Experience in local level partnering.
Demonstrated competencies in program planning and reporting.
Demonstrated competencies in Sponsorship in Programming, Sponsorship Operations, program planning and reporting required.
Required Education, training, license, registration, and certification
Bachelor degree in management or a social science field required
Computer skills
Proven negotiation skills
Strong communication skill
Responsive
Creative and able to apply innovative thinking and problem-solving skills – particularly in business process analysis.
Preferred Knowledge and Qualifications
Master’s degree in management or a social science field required
Knowledge of sponsorship policies, framework, systems and processes.
Knowledge of World Vision’s Development Programming Approach and Sponsorship in Programming.
Knowledge of community development and engagement.
Excellent presentation and communication skills.
Experience in local and national level partnering.
How to Apply
For more information and job application details, see; World Vision International NGO National Office Sponsorship Coordinator Jobs in Rwanda
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