Workshop Manager Careers in Kenya

Workshop Manager Careers in Kenya

This position is a leadership role that require successful candidate to manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Responsibilities

Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations.

Ensure all vehicles and Machinery are up and running according to work schedules daily.

Special emphasis must be given to Farm tractors to achieve an uptime of 95%

Assist with quoting, project management, materials purchasing and quality checks.

Ensure correct job numbers are used and that time records are correct.

Provide oversight and check job estimates.

Manage inward goods, checking quantities, dispatching goods and receipting invoices

Regularly report progress on each job and quickly communicate delays or concerns with the Director – Technical. Report on manpower overruns or shortfalls.

Work with the Technical Director to respond to Staff requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.

Identify monthly/weekly Staff needs and explain/demonstrate commitment to service delivery and prompt feedback on assignment status.

Receive and review feedback from customers and follow up to ensure customer satisfaction.

Work with the TD and Transport Committee Chair to Track vehicles on the road, investigate customer complaints and concerns arising from vehicle maintenance/Equipment and suggest appropriate solutions.

Develop and implement systems

to record, file and store information pertaining to client inquiries.

Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.

Provide weekly feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.

Promote a Health and Safety culture within the business.

Requirements

High level people management skills
Budget Control and implementation

Strong analytical and interpersonal skills

Ability to work with people at various levels from shop floor to senior management

Ability to look beyond the initial customer enquiry and identify other business

Project management experience

Good Communication skills

Must be conversant with ISO 9000 Standard Operating procedures

Computer literacy with Microsoft Office including Outlook, Word and Excel

Quality and productivity focused

How to Apply:

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com with Health & Safety Officer on the Subject line. By 30th March, 2019

Candidates should indicate their Current & Expected salaries

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