WATU Customer Care Officer Jobs in Tanzania
WATU Field Marketing Officer Jobs in Tanzania
As a Field Officer you will be responsible for actively marketing the Company financing services by participating in marketing activities, searching for clients as well as advising our clients in regard to the financing process.
A successful Field Officer is expected to adapt to the fast-paced culture of both the company, the market and the customers we serve.
Our customers are entrepreneurs. As a company, we are committed to aiding them in achieving their financial goals. It is imperative that the Field Officer be engaged with the community they serve and committed equally to our customer’s and company’s goals.
KEY RESPONSIBILITIES:
Representing Watu and implementing the Company’s Marketing plan within the assigned mandate
Carrying out the Company’s and/or product marketing and information campaigns
Approaching clients on stages and conducting detailed and comprehensive product presentation, answering questions as well as capturing customers information (name, phone number, stage, street & expressing interest in financing products
Generate live leads and make follow ups to be able to convert them into business
Providing daily reports/feedback on marketing activities performed including daily reporting on list of potential clients who were approached and who expressed interest in Company’s financing products
Support in providing customer services to clients in the field by answering clients queries and providing advice in terms of loan repayments,
recovery and insurance
Participating in marketing activities & activations organized by the company and/or other marketing campaign events organized by partnered dealerships, within the assigned region
Following up on potential clients by giving them a reminding phone call and answering any questions the clients might have, while proactively encouraging the client to make use of company financing services
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
Excellent communication and presentation skills including written communication
Strong sales and marketing skills
Integrity, enthusiasm and passion for continuous learning and development
Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations
High attention to detail and internal control
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Bachelor degree or Diploma in Marketing, sales or Business Administration in a relevant field
2+ years of working experience
For More Information and Job Application Details, See;WATU Customer Care Officer Jobs in Tanzania
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