WASSHA Inc. Hardware Engineer Jobs in Tanzania

WASSHA Inc. Hardware Engineer Jobs in Tanzania



Job Purpose

  • To repair, design, and test all Wassha products hardware components by analyzing test data, eliminating errors, modifying existing hardware devices.

    Main Responsibilities of the Job

    Managerial Responsibilities:

  • Managing the team of Technicians and operators in the respective regions.

    Functional Responsibilities:

    • Lead and support Engineering Technician to ensure delivery of high standard of service to WASSHA Inc.

    • Planning, organizing, and monitoring execution accuracy of tasks by Engineering Technicians and Operators.

    • Prepare, engineer, deliver software product demonstrations and explain proposed engineering solutions through webinars, open houses, and trade shows.

    • Supporting our customers in all aspects of software, IT, networking, and database management.

    • Provide after-sales support to the customer when necessary, to identify inefficiencies and to ensure successful use of our products and solutions to improve outcomes.

    • Conduct electrical safety checks on equipment and repairing.

    • Troubleshooting, diagnosing and solving hardware or software faults.

    • Development of appropriate test hardware and procedures, both informal and formal, to prove the correct operation of hardware.

    • Provide support for the hardware and manage component obsolescence throughout its lifecycle.

    • Communicate with staff through a series of actions, either face to face or over the telephone to help set up systems
    or resolve issues

    • Replacing parts and providing hardware electronic engineering support as required.

    • Providing support, including procedural documentation and relevant reports.

    • Following diagrams and written instructions to repair a fault or set up a system.

    • Working continuously on a task until completion (or referral to third parties, if appropriate).

    • Preparation and provision of hardware manuals to both external and internal users.

    MINIMUM REQUIREMENT

    • A minimum level of academic and professional qualification required to perform effectively in the role:

    • Degree qualified in hardware, electronic Engineering, or related programs.

    • A minimum level of experience required to perform effectively in the role:

    • Proven work experience as an Engineer with a minimum of i-year experience.

    WORKING RELATIONSHIPS

    Internal customers:

    • Hardware Engineer — Team Leader

    • Customer Success Team

    • Training Team

    • Software Team

    • Supply Chain Department

    External customers:

  • Wassha Agents

    Competencies

    Technical

    • Ability to write comprehensive technical design documentation.

    • Effectively research and solve complex technical issues

    Functional

    Leadership skills

    • Analytical skills

    • Strong communication skills including presentation skills

    • Computer literacy and office suite knowledge like Excel, Spreadsheet, etc.

    • Problem solving and analysis

    • Excellent team player

    How to Apply

  • Applications: Only CV’s should be sent by e-mail to

  • hr@tz.wassha.com





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