Wasoko Inbound Lead - Jobs in Kenya
Wasoko Inbound Lead - Jobs in Kenya
About Us:Wasoko is transforming communities across Africa by revolutionising access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary.
We are growing rapidly across Africa, launching new markets, new cities and new countries. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Location: Kenya; Meru , Machakos, Kisii
Reporting into: FC Supervisor, {Branch}
Role:
Fulfilment at Wasoko is a fun, fast-paced, agile and people-focused business. We believe in the motto "We win through our people."
You will support and manage the Logistics team members in a branch, ensuring they have everything they need to achieve and maintain their optimal level of performance. At the same time, you will ensure that operational activities are in line with profit and cost targets, SOPs, WIs and company policies.
This is a challenging role where you will have the opportunity to grow your career and be part of a strong team.
You must enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees in relevant and memorable ways.
If you are looking for a change and ready to make a difference ... we are looking for you.
Direct Reports: Receiving, Putaway (MHE & Floor Team)
If this sounds like a team you would like to join… Keep reading.
Requirements:
Ability to communicate well
You are able to work in a challenging environment
Ability to work effectively with peers and supervisors to accomplish tasks
An exceptional level of resourcefulness, creativity, ingenuity, and empathy
A good understanding of inbound inventory procedures (Receiving {GRN, GRTN, Quarantine}, Putaway etc)
Ability to stand and walk for prolonged periods of time, and be comfortable squatting, kneeling, and crouching
Working Hours - Shift work when required. Candidates must be flexible to work weekends, public holidays and/or overtime regularly.
Responsibilities:
Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers
Overall management and coordination of all inbound functions i.e. receiving, putaway
Develop continuous improvement initiatives for efficient inbound tasks by identifying, implementing and managing optimal processes and procedures, to minimise costs
and maximize output according to changing needs
Manage and resolve any operational issues in regards to receiving and allocation of inventory to their respective locations
The flow of inbound inventory is efficiently planned through timely communication with upstream stakeholders so that supplier deliveries are scheduled to maximize the capacity of planned resources - pallet spaces, forklifts, etc
The inventory Management System is updated accurately and timely to meet all sales/volume goals and improve customer experience and satisfaction
Tag team with upstream stakeholders and external customers to resolve complaints arising from attempted pickup reason codes related to inbound tasks and processes in a timely manner and address exception trends
The inventory is correctly processed and received in the IMS (taking into account the unit of measure and quantities consistent with the purchase and delivery order) and positioned in its correct location
Supplier returns are made according to SOP, and all tasks are handled according to WI. For exceptions, the correct call is made to mitigate risk to the business while initiating a change log to update SOP and WI for the exception
Management reporting in terms of operational performance, productivity, stock control and budgets
Provide closed-loop feedback and action items for continuous improvement projects/initiatives within the established timeframe.
Qualifications:
Strong communications skills
Ability to motivate and inspire others a must
Ability to lead, coach and train employees
Exceptional organisational and analytical skills
Ability to work independently and handle multiple projects
Goal-oriented, assertive and a practical problem solver
Relevant tertiary education i.e. HND or B.Sc in Supply Chain, Logistics, Procurement, Business Development, Statistics or Engineering
2+ years' experience in directly and indirectly managing people to deliver continuous improvement. Preferred e -commerce / ERP systems experience
You have in-depth knowledge of last mile logistics (fulfillment centre best practises and processes - prior experience working with Manhattan or Pulpo or equivalent highly desirable).
How to apply
For more information and job application details, see; Wasoko Inbound Lead Jobs in Kenya
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