Wanish Front Desk Agent /Receptionist Jobs in Zambia

Wanish Front Desk Agent /Receptionist Jobs in Zambia


Job Details:

Front Desk Agent /Receptionist

  • Front Desk/receptionist whose responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

  • She/he will take all incoming calls, handling phone reservations, confirming previously-made reservations, give directions to the lodge and answer any questions customers have about the lodgings. When a guest’s stay is over, she/he will handle check-outs. .

    Responsibilities

    • Checking guests in and out

    • Receiving and managing reservations made online and telephonically

    • Verifying guests’ payment methods during check-in

    • Assigning rooms to guests and informing them of any specials offered at the lodge

    Qualifications required:

    • Grade 12 certificate

    • Previous hospitality experience would be advantageous

    • Strong written and verbal qualifications

    • Well-presented and professional appearance

    • Excellent customer service skills

    • Must be willing to work flexible hours

    • Computer literate

    How to Apply

  • Your application letter should specify your contact details including contact telephone numbers(s), CV(s) with 3 (three) traceable references.

  • Your application letters should be sent to:

  • lodgevacancies2021@gmail.com

    Closing date: 8th January 2021

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