Wakanow Travel Centre Agent Jobs in Nigeria

Wakanow Travel Centre Agent Jobs in Nigeria



Responsibilities

  • Respond to all telephone inquiries regarding booking of travel reservations

  • Attends to walk-in customers

  • Identify products and sales opportunities that fit customers' travel needs

  • Make alternative booking arrangements if changes arise before or during the trip

  • Assist with meeting sales quotas and service objectives by cross-selling suitable Wakanow products and services

  • Advise clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares

  • Preparing customized itineraries to suit the clients’ preferences and budget

  • Create and update electronic records of clients

  • Make and confirm bookings online

  • Provide up-to-date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs

  • Modify existing bookings to suit changes in clients’ circumstances

  • Research destinations and keep self-up to date with travel industry news

  • Escalate reoccurring issues and proposing solutions to solve these solutions

    Requirements

  • Bachelor's Degree in any field with years of relevant experience in Customer Services.

  • Excellent communication and interpersonal skills.

  • Product Knowledge skill

  • Passion for the airline industry and a desire to contribute to its growth.

  • Highly motivated, detail-oriented, and adaptable

    How to Apply

    For more information and job application details, see; Wakanow Travel Centre Agent Jobs in Nigeria

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