Waiters & Waitresses Jobs in Nairobi
Waiters & Waitresses Jobs in Nairobi
Our client is a 3 Star Hotel operating in Nairobi.
They seek to recruit waiters and waitress.
Duties and responsibilities
Welcoming customers as they arrive
Assist customers settle on their tables
Giving out menus and taking orders for food and drinks.
Prepare tables for meals, including setting up items such as linens, silverware and glass.
Present food or beverage information or menu to customers.
Check with customers to ensure that they are enjoying their meals and take action to correct any problem.
Promptly attend to customer complains
Remove dishes from tables or counters, take them to kitchen for cleaning.
Answer customer queries
Provide management with customer feedback
Follow all relevant health department rules/regulations and all customer service guidelines.
Qualification and Experience
At least a certificate or Certificate/ Diploma level in Hotel management or any related field.
Customer-oriented
Proven work experience as a waitress with 1-2 years’ experience.
Fluent in both English and Swahili
Ability to develop constructive working and interpersonal relationships with colleagues and customers
Problem solving and decision making skills
Hands on experience with cash register and any ordering information system
Active listening and effective communication competencies.
How to Apply
Qualified candidates are advised to send their applications to info@leeandmyles.com quoting “WAITERS/WAITRESSES” on the email subject line.
Your application should reach us on or before 15th February 2019.
Only shortlisted candidates shall be contacted.
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