Vivari Hotel and Spa by Mantis Receptionist Jobs in South Africa

Vivari Hotel and Spa by Mantis Receptionist Jobs in South Africa



What would you do? – The Specifics

  • Ensures high quality guest service while following all safety protocols.

  • Ensures a smooth Check-in/out procedure

  • Answers, screens, and forwards incoming phone calls in accordance with Hotel standards.
    Processes and understands managed care plans while obtaining document information from the insurance company as needed.

  • Provides guests basic and accurate information.

  • Schedules and confirms appointments, follow-up visits and classes.

  • Files all guest records daily

  • Keeps reception area tidy and presentable with all necessary materials.

  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.

  • Participates in regularly scheduled mandatory communication meetings.

    Qualifications

  • Experience as a Receptionist, Front Office or similar role preferred

  • 0-2 years related experience or training preferred.

  • Experience handling multiple tasks.

  • Strong customer service skills required.

  • Strong organizational skills required.

  • Education: Hospitality/ Travel and Tourism Diploma/ Degree or equivalent.

    How to Apply

    For more information and job application details, see; Vivari Hotel and Spa by Mantis Receptionist Jobs in South Africa

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