Vivari Hotel and Spa by Mantis Hostess Jobs in South Africa

Vivari Hotel and Spa by Mantis Hostess Jobs in South Africa



Job Description
  • Greeting and welcoming guests as they arrive at the restaurant.
  • Escorting guests to their tables and providing them with menus.
  • Taking reservations and managing the seating plan to ensure efficient operation.
  • Providing recommendations on food and drink selections, along with information about specials and promotions.
  • Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.
  • Coordinating with the kitchen and serving staff to ensure smooth service.
  • Handling guest inquiries, feedback, and complaints in a professional and courteous manner.
  • Maintaining a clean and organized work environment.
  • Assist in setting up and clearing tables to ensure a smooth flow of service.
  • Collaborate with the restaurant manager and staff to ensure that guest preferences and special requests are accommodated.
  • Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests.
  • Assist in training and mentoring new hostess staff members.
  • Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
  • Handle cash and credit card transactions accurately and securely.
  • Assist in maintaining a high standard of cleanliness and hygiene in the dining area.

    Qualifications
  • Excellent communication and interpersonal skills.
  • Friendly and welcoming demeanour.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of food and beverage offerings.
  • Previous experience in a similar role, preferably in a fine dining establishment.
  • Strong organizational and customer service skills.
  • Flexibility to work evenings, weekends, and holidays.

    How to Apply

    For more information and job application details, see; Vivari Hotel and Spa by Mantis Hostess Jobs in South Africa

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