VIMAK Industries Limited Customer Service Officer Jobs in Ghana

VIMAK Industries Limited Customer Service Officer Jobs in Ghana

Job Duties

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Prepare product or service reports by collecting and analyzing customer information

• Contribute to team effort by accomplishing related results as needed

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid, and complete information by using the right methods/toolsHandle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

• Keep records of customer interactions, process customer accounts, and file documents

• Follow communication procedures, guidelines, and policies

Qualification Required & Experience

• Multitask

• Patience

• Negotiation

• 3 years professional experience

• Attention to Detail

• People Oriented

• HND or higher

How To Apply

All C.V. ‘s should be sent via:

vimakindustrieslimited@gmail.com indicating the position as the subject of the e- mail.


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