US Embassy Jobs in Kampala - Quality Assurance Coordinator Vacancies

US Embassy Jobs in Kampala - Quality Assurance Coordinator Vacancies

Minimum Requirements:

At a minimum, the successful candidate’s CV must demonstrate the following:

Education: A Bachelor’s Degree in a relevant field such as Business, Health or Management is required.

Experience: At least Five years of professional work experience in records management, audit, compliance, project management / Volunteer management

Strong background in data standardization, process facilitation and management (organizational development, tracking tasks and processes and ensuring accurate documentation)

Experience effectively coordinating complex processes across multiple business units.

Experience in planning and delivering training.

Experience working with database management software.

Professional oral and written English proficiency required.

Advanced computer proficiency in MS Office: Windows, Excel, Word, Power point

Demonstrated intercultural competence, diversity, equity, inclusion, and accessibility related skills and experience.

Demonstrated ability to synthetize, interpret, and apply regulations.

Versatility; ability to take initiative to resolve problems

Detail-oriented and organizational skills

Demonstrated ability to work effectively in a multi-cultural team.

Strong written and oral communication skills

Ability to pass a background check and maintain a security clearance.

Must be legally able to work in Uganda.

Ability and willingness to travel throughout Uganda.

Ability to work on a regular Monday through Friday schedule with occasional evening and weekend hours when necessary.

Preferred Qualifications:

Experience implementing and improving quality assurance systems, including developing information management processes.

Experience in a multinational NGO or similar organization

Background

The U.S. Peace Corps is an agency of the United States Government, which sends American volunteer development workers to assist in capacity building and technical assistance activities in over 70 countries worldwide. It operates in Uganda by the invitation of the Government of Uganda and has a memorandum of understanding with government ministries that outline broad areas of agreement of cooperation regarding the work of Peace Corps Volunteers in Uganda.

Volunteers are assigned to government and non-governmental agencies and organizations, community based organizations, colleges and schools who in partnership enable Volunteers to provide capacity building in Education, Health; Agribusiness and Community Economic Development. Peace Corps also aims to build cultural understanding between Americans and Ugandans.

Tasks & Deliverables

Continuous Quality Improvement Process

Post champion for adopting a quality assurance and compliance culture.

Designs and oversees a yearly compliance calendar for reoccurring tasks and deadlines at Post.

Works with office/department heads to identify reoccurring tasks, trainings, Post policies, or periodic reviews and reports that are mandated by agency policy/procedure and are required to be tracked. Adds key deadlines to the compliance calendar, to assist all departments with compliance.

Distributes compliance calendar or task reminders periodically to assist managers and staff in proactively meeting compliance related deadlines.

Provides status updates to Country Director (CD) and supervisors on completed and outstanding tasks.

Integrates a QA approach into relevant Post activities. (e.g. administration of annual performance improvement or compliance tools, such as the Administrative Management Control Survey (AMCS)).

Reflects on current practices, identifies potential risks and areas for improvement, and works with relevant parties to document and implement.

Works with Post leadership and Post Equity Council to identify opportunities for the integration of equity/ICDEIA into core business practices across operational units.

Site Management (including Site History Files)

Post champion for adopting a quality assurance approach for site management and promoting compliance with site management documentation.

Serves as resource and technical expert on site management process and procedures and can assist Director of Programming and Training (DPT) (and other Post staff as applicable) in meeting site management requirements.

In collaboration with

DPT and other responsible staff, is responsible for training and mentoring staff in adhering to site management requirements.

Monitors compliance with required site management documentation in VIDA; advises staff on status and required actions.

Supports DPT to ensure Post’s site management manual is aligned with current Regional Site Management Guidance.

Coordinates with programming staff, Peace Corps Medical Officers (PCMOs), and Safety and Security Manager (SSM) to ensure that site selection materials are fully completed and approved by the relevant parties with any appropriate programming, safety, security or health related considerations properly documented in VIDA.

Conducts ongoing and routine quality checks on site management documentation (e.g. Housing Information, Community Information, Volunteer Request Form, Site Contact Form information) in VIDA to ensure alignment with policy and approval process and site history files.

Provides supervisor and Post staff with periodic updates on site management and history file compliance, highlighting missing documents and/or data points for follow-up.

Assists with occasional data entry as directed by supervisor in order to ensure compliance.
VIDA Point of Contact (POC)

Tracking Mandatory Staff Trainings

Tracks status of all mandatory staff trainings in collaboration with Senior Leadership.

Provides periodic updates to supervisors on staff compliance with mandatory trainings.

Coordinate with administrative staff to ensure that all staff (inc. part time, short term, and intermittent) are appropriately enrolled in mandatory training (e.g. staff are entered into a personnel tracking system).

When staff are unable to complete on-line trainings, ensures that staff complete and appropriately record (e.g. in Learning Space) off-line trainings; may also facilitate off-line training sessions for staff.

OIG/PCSSO Recommendation Support and Follow-Up

Tracks Office of Inspector General (OIG) and Regional Peace Corps Safety and Security Officer (PCSSO) recommendations for Post, along with other formal recommendations from other offices if appropriate.

Provides periodic (monthly/quarterly) reports to CD, SSM, and other relevant Post staff on status of open recommendations.

Supports Post leadership, as appropriate, to track work on addressing open OIG/PCSSO recommendations. Coordinates with other parties outside of Post as necessary, under direction of CD.

Assists Post with organizing, collecting, and submitting documentation to support closure of OIG/PCSSO recommendations, as appropriate.

Coordinates with Region, and as appropriate Office of Safety and Security (OSS) and OCCO, to discuss challenges related to addressing OIG/PCSSO recommendations, and to share best practices.

Periodically presents OIG recurring recommendations to Post staff.

Facilitates process improvement solutions to proactively address recurring recommendations, as appropriate.

Supports Post preparations for OIG evaluations and audits.

Supports Post during OIG visits, as appropriate.

Additional Responsibilities

Performs other duties or assignments, when deemed necessary by the Country Director and/or DPT if applicable, for the successful implementation of Peace Corps program(s) and/or operations in Uganda.

May also have Communications duties/responsibilities which are spread out amongst various positions including the Executive Assistant and other staff.

May have duties regarding implementation and compliance of agency priorities and initiatives such as Intercultural Diversity, Equity, and Inclusion

How to Apply

For more information and job application details, see; US Embassy Jobs in Kampala - Quality Assurance Coordinator Vacancies

Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!