U.S. Embassy in Uganda Telephone Operator Supervisor Jobs in Uganda

U.S. Embassy in Uganda Telephone Operator Supervisor Jobs in Uganda

Duties:

Under the supervision of the Information Programs Officer (IPO) performs a variety of administrative support functions the Information Resource Management (IRM) section. Provides administrative support for IRM visitors and Temporary Duty (TDY) personnel. Supervises one full time Telephone Operator and provides orientation and customer service training for them.

Acts as the Timekeeper for all Locally Employed (LE) Staff in IRM. Responsible for maintaining the Mission Directory and Phone Tree and disseminating it monthly. Coordinates the conference room scheduling for all mission conference rooms. Serves as Telephone Operator/Receptionist when the primary operator is unavailable.

Qualifications and Evaluations

Education:

Two years of College/University studies is required.

Experience:

Two years of administrative work experience is required.

Job Knowledge:

Must have a good understanding of switchboard operation and the various telecommunication services within the country

Evaluations:

Language:

Fluent Knowledge in speaking/reading/writing English is required. Limited Knowledge in speaking/reading/writing in a commonly used language is required This may be tested.

Skills and Abilities:

Good typing skills (20 wpm), good working knowledge with Microsoft Office suite.

Ability to deal with the public, operate the telephone switchboard and handle conflicting demands is required.

Knowledge of Microsoft Office Suite (Word, Excel, Access) and SharePoint website at a contributor level is required.

How to Apply

For more information and job application details, see; U.S. Embassy in Uganda Telephone Operator Supervisor Jobs in Uganda

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