U.S Embassy in South Africa Public Engagement Assistant Jobs in South Africa
U.S Embassy in South Africa Public Engagement Assistant Jobs in South Africa
DutiesThe Education Outreach and English Language Coordinator works under the direct supervision of the Emerging Voices (EV) Specialist or Public Affairs Officer (PAO) designee and receives work guidance from the Regional English Language Officer (RELO).
The position has no supervisory responsibilities. Coordinates Consulate General Johannesburg Public Diplomacy (PD) education and English Language engagement with Emerging Voices (EV) audiences, reaching youth, minorities and those who influence them through targeted outreach to secondary schools, promotion of American Studies content and curricula, English Language outreach, and promotion of academic study in the United States through Education USA advising programs.
Qualifications and EvaluationsExperience:
A minimum of three years of progressively responsible experience in a multinational educational or cultural work environment is required, with education, communication, marketing, or public outreach duties as significant parts of the job.
Job Knowledge:
Detailed knowledge of U.S. foreign policy and American interests as they apply to South Africa and especially to the EV sector is required.
General knowledge of USG and DOS structure, as well as of PD bureaus within DOS, is required.
Detailed knowledge of the U.S. higher education system, the college application process, standardized entrance exams, and financial aid is required, as is knowledge of the U.S. political system and American history, literature, culture, and geography.
General knowledge of the latest trends within the academic field of American Studies is required. Must have knowledge of the latest trends in teaching English as a foreign language.
Familiarity with virtual applications and technologies, including Massive Open Online Courses (MOOCs) and digital tools used by students, teachers, and professors, is required.
A thorough understanding of attitudes and preferences of the EV audience sector in South Africa, including regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape attitudes, is required.
Detailed knowledge of South African secondary and tertiary academic institutions, standards of instruction and curriculum relating to the United States, English language curricula, and general standards and practices for education systems and non-governmental organizations (NGOs) is required.
Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments.
Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EV sector, is required.
Must have an understanding of communication trends in the region and internationally as they affect the South African information landscape, and must be familiar with digital practices and procedures used by or influential with South Africa's education and broader EV sector.
Education Requirements:
Mandatory:
University degree in education, American Studies, international relations, communications, marketing, or local equivalent is required.
Evaluations:
Language:
Fluent in English speaking/reading/writing. (This may be
tested)
Good working knowledge in at least one additional official South African Language. (This may be tested)
Skills and Abilities:
Analytic skills:
Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move South African attitudes in positive ways.
Must be able to advise senior leaders of opportunities to promote Mission education and English Language outreach objectives; identify, analyze, predict, and assess EV audience attitudes; evaluate the impact of activities and projects; and modify approaches for best outcomes.
Must be able to perceive the emergence of new influencers and adjust operations and program accordingly.
Communication/Interpersonal skills:
Must have excellent customer relations, interpersonal, and cross cultural communication skills, and be able to identify and engage key figures critical to shaping local educational priorities and practices.
Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, and writing reports and contributing materials for publication in English and local language.
Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. must be able to brief U.S. officers and visitors on a variety of issues and interpret informally between English and local language for public programs.
Management skills:
Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps.
Must be able to negotiate agreements with partner institutions and manage their fulfillment.
Technical skills:
Good keyboarding and data entry skills, and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required.
Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, and PD-specific software, databases, and reporting tools, is required.
Must be able to use social media and mobile platforms, MOOCs, podcast creation, and basic photo and video tools.
Must have good numerical skills to develop and manage project and grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of education activities and initiatives.
How to Apply
For more information and job application details, see; U.S Embassy in South Africa Public Engagement Assistant Jobs in South Africa
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