U.S. Embassy in South Africa Administrative Clerk Jobs in South Africa

U.S. Embassy in South Africa Administrative Clerk Jobs in South Africa

Duties

The incumbent serves as the Administrative/Technical Assistant to the Information Systems Center (ISC) providing user support and services under the supervision of the Locally Employed Staff Information Systems Chief. This includes providing all office administrative functions such as reception services, maintaining files and supplies.

The incumbent manages the cell phone, iPad, laptop and other mobile devices program, including ordering subscriber identity modules (SIM cards), mobile devices, changing SIM status, issuing of devices and maintaining the Information Technology (IT) hardware inventory.

The incumbent serves as technical team member of cell phone solicitation contract. The incumbent is the initial point of contact for all Mission South Africa Unclassified system’s users and provides customer service to assist in the operation, restoration, and configuration of information systems, coordinating, tracking and assigning IT trouble tickets to ISC staff.

The incumbent does not supervise ISC staff but may supervise outside Contractors on occasion. The incumbent will receive additional direction from the Information System Officer and the ISC Customer Support Team Leader.

Qualifications and Evaluations

Experience:

Successful completion of high school (matric) is required.

Education Requirements:

Two (2) years of previous experience in administration or clerical duties. 6 months of computer administration or smart phones administration is required.

Evaluations:

Post may choose to

add the phrase “This may be tested” after a language, skill, and/or ability. Review the VA template for specific information.

Language:

English 4 (Fluency) Speaking / Reading / Writing is required.

Skills and Abilities:

Understanding of smart phone technology and ability to learn smart phone administrative tools.

Typing (40 words per minute – tested).

Ability to effectively use Microsoft Office Suite (Word, Excel, PowerPoint) is essential.

Excellent customer service skills a must including the ability to multi-task and handle customers.

Must have the ability to comprehend basic technical instructions.

The ability to work with minimal supervision is essential.

Must be capable to moving, lifting, unpacking boxes containing equipment up to 40 pounds in weight.

How to Apply

For more information and job application details, see; U.S. Embassy in South Africa Administrative Clerk Jobs in South Africa

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