US Embassy in Nairobi Visa Assistant (Immigrant) Jobs in Kenya

US Embassy in Nairobi Visa Assistant (Immigrant) Jobs in Kenya

Duties

The jobholder will screen and prepare Immigrant Visa (IV) applications according to a complex set of laws and procedures. Procedures are standardized and policies are clearly defined. The jobholder will file and track the status of cases through a computerized system, print visas, and perform quality checks on all documents.

The position also involves translation duties, frequent public interaction, the handling of sensitive personal information, drafting letters, email correspondence, and the use of multiple computer databases and applications. He/she assists the Fraud Prevention Unit (FPU) on cases requiring further questioning or follow-up.

The jobholder maintains a strong working knowledge of consular district geography, including cultural considerations for the six designated countries (Kenya, Burundi, Uganda, Eritrea, South Sudan and Somalia) for which U.S. Embassy Nairobi processes IV/DV cases. The incumbent reports to and is supervised by the LES supervisor of the IV/DV Unit.

Qualifications and Evaluations

Requirements:

Experience:

Minimum of 4 years’ experience in an office environment translating for the public as needed, handling administrative related duties and providing customer service is required.

Job Knowledge:

Experience in an office environment handling administrative duties and dealing with customer service.

Education Requirements:

A high school diploma and 2 years of college studies is required.

Evaluations:

Language:

Level 4 proficiency in English (Fluent, Reading/Speaking/Writing) is required; (This maybe tested) Level 4 proficiency in one of the languages including Kiswahili, Somali, French and/or Kirundi (Fluent, Reading/Speaking/Writing) also required.

Equal Employment Opportunity (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation,

Skills and Abilities

Excellent communication skills and ability to work under pressure

Strong writing and typing skills (will be tested) is required

Strong computer skills (will be tested on Microsoft Word and Excel) is required

Basic numerical skill is required.

Ability to lift moderately heavy items is required

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nairobi Kenya may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

Hiring Preference Selection Process:

Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application.

Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

AEFM / USEFM who is a preference-eligible U.S. Veteran*

AEFM / USEFM

FS on LWOP and CS with reemployment rights **


How to Apply

For more information and job application details, see; US Embassy in Nairobi Visa Assistant (Immigrant) Jobs in Kenya

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