U.S. Embassy in Kenya Public Engagement Assistant (Alumni Coordinator) Jobs in Kenya

U.S. Embassy in Kenya Public Engagement Assistant (Alumni Coordinator) Jobs in Kenya

Duties

The Alumni Coordinator works under the direct supervision of the Emerging Voices (EV) Specialist (or PAO designee), and has no supervisory responsibilities.

Plans, develops and coordinates the Mission’s alumni programs for Emerging Voices exchange alumni, including youth and communities that are not included in traditional U.S. diplomatic engagement, such as civil society groups and populations vulnerable to extremist appeals, as well as alumni engagement with Established Opinion Leaders exchange alumni, including influential individuals and institutions such as think tanks, syndicates, labor unions, professional associations, civil society, cultural organizations, prominent academics, and professional training institutions.

Designs, plans and implements a broad range of activities to maintain contact with alumni of all Emerging Voices (EV) and Established Opinion Leaders (EOL) activities and initiatives. Develops a strategy for engaging alumni over the long term, and analyses the effectiveness of various exchange programs based on Mission goals and recommends adjustments accordingly.

Qualifications and Evaluations

Experience:

A minimum of Seven years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communication, or education duties as a significant part of the job.

Job Knowledge:

Detailed knowledge of U.S. foreign policy and American interests as they apply to Kenya and especially to the Emerging Voices and Established Opinion Leaders (EOL) sectors is required.

General knowledge of United Sates Government (USG) and Department of State (DOS) structure, as well as of Bureau of Educational and Cultural Affairs (ECA) and other Public Diplomacy (PD) bureaus within the Department, is required.

Detailed understanding of the full range of PD tactics and tools designed to engage Emerging Voices and Established Opinion Leaders audiences, and general knowledge of cross-cultural communications, is required.

Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

A thorough understanding of the attitudes and preferences of the Emerging Voices and Established Opinion Leaders (EOL) audience sectors in Kenya, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required.

Detailed knowledge of Kenyan secondary education, exchanges, and youth programs is required.

Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the Emerging Voices and Established Opinion Leaders sectors, in Kenya is required.

Knowledge of latest trends in audience engagement is required.

Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Kenyan communication landscape is required; knowledge of Public Diplomacy (PD) engagement tools, related policies and procedures for each

is required.

Education Requirements:

Completion of high school is required.

Evaluations:

Language:

Level 4 (fluent) Speaking/Reading/Writing English is required.

Level 4 (fluent) Speaking/Reading/Writing Swahili is required.

Skills and Abilities:

Analytic Skills:

Must have strong analytic skills and the ability to conceptualize how best to use Public Diplomacy (PD) tools to move Kenyan attitudes in positive ways.

Must be able to advise senior leaders of opportunities to promote Mission objectives through alumni outreach and programming; identify, analyze, predict and continually assess EV and

Established Opinion Leaders audience attitudes; and evaluate the impact of projects and modify approaches for best outcomes.

Communication / Interpersonal Skills:

Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion.

Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing material for publication, must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures.

Must be able to brief on a variety of issues for public programs.

Management Skills:

Strong management skills are required, including the ability to develop and oversee project budgets.

Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical Skills:

Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.

Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools is required.

Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video tools.

Must have good numerical skills to be able to develop and manage projects and monitor grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of Emerging Voices exchanges activities and initiatives.

Availability: Must be available to travel throughout Kenya to support alumni projects and activities.

How to Apply

For more information and job application details, see; U.S. Embassy in Kenya Public Engagement Assistant (Alumni Coordinator) Jobs in Kenya

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