U.S. Embassy in Kenya Computer Management Assistant Jobs in Kenya

U.S. Embassy in Kenya Computer Management Assistant Jobs in Kenya

Duties

The Computer Management Assistant (CMA) shares responsibility for support of all equipment, applications, and cloud services at Embassy Nairobi. A senior member of the 17-person Information Systems Center, the CMA provides leadership and guidance to agile teams as a frequent technical project manager and lead.

Additional duties include managing physical and virtual servers, routers, switches, cloud-based applications and services, mass data storage devices, virtual private network (VPN) connections, digital signage, audio visual solutions, and various other hardware and software which together provide access to one of the largest and most complex Embassies in the world.

CMA also manages all forms of computer peripherals and networks host devices such as workstations, providing technical expertise and support to all users locally and remotely. As part of hardware management, the incumbent updates IT asset locations every time there is location change using asset management system.

CMA creatively engineers and designs technical business solutions and advise and direct procurements including leading technical evaluations of vendors and products. The incumbent continuously monitors/evaluates the life cycle of system components and upgrades/refreshes as necessary to optimize performance.

The CMA continually learns and expands skillset to stay abreast of new technology trends and supports new projects and technologies as they emerge. The incumbent is key to cyber security and proactively maintains, patches, and upgrades systems to avoiding down-time and to ensure data integrity. The position also promotes awareness of cyber security guidelines and policies through example, user training, and consulting.

Qualifications and Evaluations

Experience:

Minimum

of 7 years working in a technical position with LAN/WAN operations, management, administration, and direct customer support is required.

As an agile project manager, coordinate and direct the effort of various project teams ranging from 3-9 people.

Job Knowledge:

Knowledge of capabilities and limitations of computer hardware and software.

Working knowledge of applicable networking systems, cloud computing telecommunications, various operating system software, standard Microsoft Office application software, and hardware and software troubleshooting skills.

Cyber security, customer service, and creative problem solving are also required.

Education Requirements:

Bachelor’s Degree in the field of computer science or Information technology is required.

Evaluations:

Language

Level IV English (Fluent, Writing/Reading/Speaking) (This may be tested) and Level III Swahili (Good Working Knowledge, Writing/ Reading/ Speaking) is required.

Skills and Abilities:

Windows OS admin and deployment, Office applications, typing, interpersonal skills, project management,

Occasional need to lift heavy objects – up to 75lbs.

Occasional exposure to hazardous electrical systems.

Occasional need to climb ladders, stairs, and navigate enclosed spaces.

How to Apply

For more information and job application details, see; U.S. Embassy in Kenya Computer Management Assistant Jobs in Kenya

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