U.S. Embassy in Ghana Consular Assistant Jobs in Ghana

U.S. Embassy in Ghana Consular Assistant Jobs in Ghana

Duties

The Consular Assistant supports the daily operations of the Consular Section's American Citizen Services (ACS) Unit. He or she performs routine services: responds to in person, telephone and email inquiries; intakes and processes U.S. passports, reports of birth/death abroad, notary services; disburses federal benefits checks and solves related problems.

He/she also performs special citizen services: assists U.S. citizens with death cases, arrests, hospitalizations, destitutions, repatriations, children's issues, missing persons, victims of crime, internet fraud, and other, handling each such case from start to finish, seeking officer's guidance as needed

Qualifications and Evaluations

Experience:

At least Three (3) years of administrative/ government/para-professional experience, including customer service, is required.

Education Requirements:

Mandatory:

Completion of 2 years of university studies is required.

Evaluations:

Language:

Mandatory: Fluent (level IV) English language; written/spoken, including the ability to translate (This may be tested). Proficiency in Twi and preferably one other local language (Ga, Ewe or Fanti) is required.

Skills and Abilities:

Excellent interviewing, analytical and writing skills.

Excellent inter-personal and problem solving skills.

Must be able to work under pressure.

Must be proficient in Microsoft Word, Outlook and Excel.

How to Apply

For more information and job application details, see; U.S. Embassy in Ghana Consular Assistant Jobs in Ghana

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