U.S. Embassy in Ethiopia Visa Assistant (Non-Immigrant) Jobs
U.S. Embassy in Ethiopia Visa Assistant (Non-Immigrant) Jobs
DutiesThe Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work.
Customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.
Qualifications and EvaluationsExperience:Minimum two years of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.
Education
Completion of high school education is required.
Note: Please upload all copies of your Education under "High School Diploma or equivalent"
Evaluations:
Language:
English speaking, reading and writing - Level IV (Fluent) is required. (This may be tested)
Amharic speaking, reading and writing - Level IV (Fluent) is required. (This may be tested)
(You are required to pass the English Placement Test (EPT) that will be conducted by the Human Resources Office).
Skills and Abilities:
Pre-hire Skills and Abilities
Intermediate knowledge of Microsoft Word and Outlook, and basic knowledge of Microsoft Excel and Power Point is required.
Must be able to perform work with accuracy at a quick, rapid pace.
Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints.
Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills.
Must have good skills for drafting written correspondence in both English and local language.
Must be able to apply good judgment in evaluating evidence and to apply regulations correctly.
How to Apply
For more information and job application details, see; U.S. Embassy in Ethiopia Visa Assistant (Non-Immigrant) Jobs
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