U.S. Embassy in Ethiopia Immigrant Visa Assistant Jobs

U.S. Embassy in Ethiopia Immigrant Visa Assistant Jobs

Duties

The Immigrant Visa (IV) Assistant is responsible for all aspects of processing immigrant visas. This includes in-person intake and customer service to immigrant visa applicants, as well US citizen and foreign clients; collects applicant and petitioner documentation and prepares cases for officers to conduct interview and adjudication; administer the online IV appointment system, communicate with applicants, petitioners, and legal representatives on immigrant visa related issues; data entry into the computerized consular systems; performs quality assurance and printing of authorized visas; flags suspect documents or other fraud indicators for the Consular Officer and Fraud Prevention Unit staff, as appropriate; and maintains physical and electronic records, including sensitive PII, in accordance with Department's Disposition schedule and Consular Records policies. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations

Experience:

Minimum two years of experience involving the application of regulations and law, extensive public contact, customer service, and/or problem-solving experience is required.

Note: Please upload all work experience copies of yours under "Other Document 1 or 2"

Education Requirements:

Completion of high school is required.

Note: Please upload all copies of your Education under "High School Diploma or equivalent"

Evaluations

Language:

English speaking, reading and writing - Level 3 (Good Working Language) is required. (These may be tested)

Amharic speaking, reading and writing - Level 4 (Fluent) is required (These may be tested)

Tigrigna or

Oromifa speaking, reading and writing - Level 3 (Good Working Language) as an optional. (These may be tested)

(You are required to pass the English Placement Test (EPT) that is conducted by the Human Resources Office).

Skills and Abilities:

Intermediate knowledge of MS Word, and Outlook and basic knowledge of MS Excel and Power Point are required.

Must be able to perform work with accuracy at a quick, rapid pace.

Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints.

Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills.

Must have good skills for drafting written correspondence in both English and local language.

Must be able to apply good judgment in evaluating evidence, protecting sensitive information, and applying regulations correctly.

How to Apply

For more information and job application details, see; U.S. Embassy in Ethiopia Immigrant Visa Assistant Jobs

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