U.S. Embassy & Consulates in South Africa Digital Production Coordinator Jobs in South Africa

U.S. Embassy & Consulates in South Africa Digital Production Coordinator Jobs in South Africa

Duties

The Digital Production Coordinator works under the direct supervision of the Public Diplomacy Officer for Strategic Content Coordination (PDO/SCC) or Public Affairs Officer (PAO) designee, and has no supervisory responsibilities.

Is responsible for the production of visual and multimedia elements of Embassy and other Mission South Africa public engagement, including design, creation, and/or acquisition of customized visual and multimedia content that is disseminated online, in person, or via traditional broadcast.

Creates compelling visual content for Mission South Africa outreach materials by assessing visual aspects of the South African media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

Qualifications and Evaluations

Experience:

This position requires a total of at least five years of progressively responsible experience in design, creation, and packaging of visual and multimedia content for digital marketing, advertising, or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems.

Note: candidates considered for this position must provide a portfolio of original work demonstrating visual and multimedia design competence.

Job Knowledge:

Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation.

Must understand how online digital properties and communities function.

Must have detailed knowledge of the attitudes of target audience groups and their preferences for specific content, format, and delivery of visual communication.

Knowledge of trends in regional and international communications patterns and how they affect the South African communications landscape is required.

General knowledge of digital promotion techniques, audience analysis and analytics, and customer service standards is required.

Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

Education Requirements:

An associate’s degree or two years of full-time university studies in design, advertising, mass communications, or local equivalent is required.

Evaluations:

Language:

Level 4 (Fluent) Speaking/Reading/Writing English is required and Level 4 (Fluent) Speaking/Reading/Writing one additional South African official language is required.

Skills and Abilities:

Analytic skills:

Must have strong analytic skills to identify target audiences and understand how Mission use of images, graphics, video, and audio can affect audience sensitivities.

Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms, to produce targeted digital or traditional visual content in support of Mission external

engagement.

Must be able to analyze content from multiple sources (internal and third party) and determine when and how to use the content in Mission visual products.

Communication/Interpersonal skills:

Must have excellent, documented visual storytelling, written, and oral communication skills to create and adapt visual, audio, and printed material for dissemination in English and a local language.

Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement.

Must be able to contribute to discussions of priority engagement, strategic content, and use of visual and audio materials and dissemination channels.

Must have excellent customer relations and interpersonal cross-cultural communication skills.

Management skills:

Must be able to bring together offices and agencies from across the Embassy and the broader Mission to identify and share visual and audio content.

Must be able to identify and resolve, or seek help in resolving, problems with use of visual and multimedia content in online or traditional public engagement.

Must be able to contribute to development and updating of procedures and guidelines in response to changing communication technologies, and changes in public opinion, formats, and internal Mission preferences for producing and sharing visual and audio content.

Must be able to plan, prioritize, and manage multiple projects such as marketing, information, or advocacy campaigns.

Technical skills:

Must have detailed knowledge of multiple formats, digital tools, and platforms for visual content creation, editing (audio, visual, multimedia, and graphic), and distribution through traditional and digital channels.

Must be able to create and use photo and video sharing sites, podcasts, video, and other digital products, and be familiar with webinars, gaming, gamification theories, contests, and other interactive immersive platforms.

Must be highly skilled in use of digital software and editing tools, content databases, and reporting tools.

Must be familiar with audience analysis and analytic tools (Hootsuite, Google Analytics et al).

How to Apply

For more information and job application details, see; U.S. Embassy & Consulates in South Africa Digital Production Coordinator Jobs in South Africa

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