U.S. Embassy and Consulate in South Africa Work Control Clerk - Jobs in South Africa

U.S. Embassy and Consulate in South Africa Work Control Clerk - Jobs in South Africa

Duties

The incumbent reports to the Senior Facility Manager and the Building Engineer Supervisor, working under their direction to determine work priorities.

He/she is a primary point of contact for all routine, emergency and preventive maintenance work orders and requests for services, and assures distribution to the appropriate shop for action.

He/she serves as the customer service representative for the Facility Management section, communicating with personnel from all levels within the Embassy.

Qualifications and Evaluations

Requirements:

Experience:

A minimum of two (2) years of office administrative/ clerical experience in a customer-service office is required.

Job Knowledge:

Good working knowledge of an active office environment

Be thoroughly familiar with reporting structures and the standard office hierarchy

Must know how to support multiple persons simultaneously including maintaining an adequate stock of office supplies

Must know basic math, capable of handling currency and working a balance sheet

Must know how to set up and maintain a filing system

Must be customer service oriented, able to handle difficult customers with tact.

Education Requirements:

Completion of Secondary School or Local Mandatory Schooling and received high school diploma

Evaluations:

Language:

English level III (Good working knowledge) Written/Speaking/Reading is required.

Any official South African Local language level III (Good knowledge) Written/Speaking/Reading is required.

Skills and Abilities:

Must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports.

Must have excellent interpersonal skills and be able to handle a large workload and multiple tasks simultaneously.

Must be organized, methodical, decisive, and have professional telephone skills.

Must have strong computer skills, able to use the Microsoft Office Software Suite (Word, Excel, Power Point, etc.).

Must have good typing skills to write memos, populate spread sheets, and perform data entry.

Ability to translate documents from host country language into English or English to host country language.

Must have excellent filing skills to keep track of current and historical information, including documents that must be kept in the maintenance library.

Must have a keen aptitude to work independently, have impeccable integrity, strong initiative, good judgment and must maintain confidentiality.

Equal Employment Opportunity (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Johannesburg, South Africa, may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

For the current COVID-19 Requirements please visit the following link.

Hiring Preference

Selection Process:

Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application.
Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

AEFM / USEFM who is a preference-eligible U.S. Veteran

AEFM / USEFM

FS on LWOP and CS with reemployment rights

Important:

Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.

A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance.

To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site. http://za.usembassy.gov/jobs/

Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

Residency and/or Work Permit

Degree (not transcript)

Degree with transcript

Driver’s License

Certificate or License

Eligible Family Member Applicants:

Copy of Sponsor's Orders/Assignment Notification (or equivalent)

Passport copy

DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.



For more information and job application details, see; U.S. Embassy and Consulate in South Africa Work Control Clerk - Jobs in South Africa


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