U.S. Embassy and Consulate in South Africa Visa Assistant (Team Lead) Jobs in South Africa

U.S. Embassy and Consulate in South Africa Visa Assistant (Team Lead) Jobs in South Africa

Overview

Hiring Path: Open to the public

Who May Apply/Clarification From the Agency: All Interested Applicants / All Sources

Security Clearance Required: Public Trust -Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period

Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (12 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: Not Required

Duties

The incumbent serves as one of two Visa Team Leads in U.S. Consulate Johannesburg's consular section. Incumbent reports directly to the Visa Unit Supervisor.

The incumbent provides work guidance to six Visa Assistants in the Visa Unit, and rotates every 12 months with the other Team Lead between the Immigrant Visa (IV) and Nonimmigrant Visa (NIV) units.

Directs workflow, applies advanced knowledge of U.S. immigration law and regulations, brings complex cases of U.S. national interest to the attention of consular managers, and provides training and guidance to Locally Employed Staff in their units.

Qualifications and Evaluations

Requirements:

Experience:

Minimum of three years experience in an administrative or management position, other related work in the consular or immigration field, or similar work involving working with customers and the application of relatively complex regulatory or legal material is required.


Job Knowledge:

Familiarity with office and workload management concepts is required. Advanced command of U.S. immigration law and policy and

consular processes required.

Advanced knowledge of post-specific internal operating procedures is required. Advanced ability to use consular resources to find answers to regulatory and policy queries.

Education Requirements:

Successful completion of secondary school is required.

Language:

Level 4 (Fluent) Speaking/Reading/Writing of English is required.

Level 3 (Good Working Knowledge) Speaking/Reading/Writing of one additional South African official language is required.

Skills and Abilities:

Superior organizational and workload management skills.

Superior leadership skills.

Good customer service skills are required as the incumbent must interact with the public on a daily basis with tact, patience and discretion and be able to apply and explain complex regulatory and legal material using simple language.

Adherence to the highest ethical standards.

Proficiency in Microsoft Suites.

Keyboard skills that include speed and accuracy.

Equal Employment Opportunity (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

How to Apply

For more information and job application details, see; U.S. Embassy and Consulate in South Africa Visa Assistant (Team Lead) Jobs in South Africa

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