U.S. Embassy and Consulate in South Africa Visa Assistant (Team Lead) Jobs in South Africa

U.S. Embassy and Consulate in South Africa Visa Assistant (Team Lead) Jobs in South Africa

Announcement Number: Johannesburg-2022-093

Hiring Agency: Consulate General Johannesburg

Position Title: Visa Assistant (Team Lead) - All Interested Applicants/ All Sources

Open Period: 10/03/2022 - 10/17/2022
Format MM/DD/YYYY

Vacancy Time Zone: GMT+2

Series/Grade: LE - 1415 8

Salary: ZAR R383,857

Work Schedule: Full-time - 40 hours per week

Promotion Potential: LE-8

Duty Location(s): 1 Vacancy in Johannesburg, SF

Telework Eligible: No

Hiring Path:

Open to the public

Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources

For USEFM - FP is 06. Actual FP salary determined by Washington D.C.

Security Clearance Required: Public Trust - Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period

Summary

The work schedule for this position is: Full Time (40 hours per week)

Start Date: Candidate must be able to begin working within a reasonable period of time (12 weeks) of receipt of agency authorization and/or clearances/ certifications or their candidacy may end.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: Not Required

Duties

The incumbent serves as one of two Visa Team Leads in U.S. Consulate Johannesburg's consular section. Incumbent reports directly to the Visa Unit Supervisor.

The incumbent provides work guidance to six Visa Assistants in the Visa Unit and rotates every 12 months with the other Team Lead between the Immigrant Visa (IV) and Nonimmigrant Visa (NIV) units.

Directs workflow, applies advanced knowledge of U.S. immigration law and regulations, brings complex cases of U.S. national interest to the attention of consular managers, and provides training and guidance to Locally Employed Staff in their units.

Requirements

Experience

Minimum of three years experience in an administrative or management position, other related work in the consular or immigration field, or similar work involving working with customers and the application of relatively complex regulatory or legal material is required.

Job Knowledge

Familiarity with office and workload management concepts is required.

Advanced command of U.S. immigration law and policy and consular processes required.

Advanced knowledge of post-specific internal operating procedures is required.

Advanced ability to use consular resources to find answers to regulatory and policy queries.

Education Requirements

Successful completion of secondary school is required.

Evaluations

Language

Level 4 (Fluent) Speaking/ Reading/ Writing of English is required.

Level 3 (Good Working Knowledge) Speaking/ Reading/ Writing of one additional South African official language is required.

Skills and Abilities

Superior organizational and workload management skills.

Superior leadership skills.

Good customer service skills are required as the incumbent must interact with the public on a daily basis with tact, patience and discretion and be able to apply and explain complex regulatory and legal material using simple language.

Adherence to the highest ethical standards.

Proficiency in Microsoft Suites.

Keyboard skills that include speed and accuracy.

Equal Employment Opportunity (EEO)

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications

All applicants under consideration will be required to pass medical and security certifications.

Agency Benefits

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Johannesburg, South Africa may receive a compensation package that may include health, separation, and

other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Hiring Preference Selection Process:

Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.

Therefore, it is essential that these applicants accurately describe their status on the application.

Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order

AEFM / USEFM who is a preference-eligible U.S. Veteran*

AEFM / USEFM

FS on LWOP and CS with reemployment rights **

Important

Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.

A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.

Acceptable documentation must be submitted in order for the preference to be given.

This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

How to Apply

All candidates must be able to obtain and hold a Public Trust clearance.

Required Documents

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement.

Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants

Residency and/or Work Permit

Certificate or License

Eligible Family Member Applicants

Copy of Sponsor's Orders/Assignment Notification (or equivalent)

Passport copy

DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Next Steps

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Johannesburg, South Africa.

How to Apply

For more information and job application details, see: U.S. Embassy and Consulate in South Africa Visa Assistant (Team Lead) Jobs in South Africa

Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.

Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.

Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!