U.S. Embassy and Consulate in Nigeria Passport and Citizenship Assistant Jobs
U.S. Embassy and Consulate in Nigeria Passport and Citizenship Assistant Jobs
Duties The incumbent reports to the American Citizen Services (ACS) Chief, and is one of two local staff citizenship and passport assistants, providing the full range of emergency and non-emergency American Citizen Services, including a variety of moderately difficult tasks relating to passport and citizenship, federal benefits, welfare and whereabouts, birth, deaths, and arrests.
Maintains contact with host government officials, as well as police, immigration, and prison authorities needed to extend aid and support U.S. citizens in crisis or times of emergency. Employee will serve as the consular cashier on a rotational basis.
Qualifications and Evaluations
Requirements:
Experience: Minimum of three (3) years of progressively responsible work experience involving public contact, customer service, and application of regulatory material is required.
Job Knowledge:
Good knowledge of computer skills and sound knowledge of operating procedures and all areas of consular work is required. The employee must have clear understanding of Nigerian law, practices, and general environment.
Education Requirements:
University degree in Business Administration, Management, Law, Sociology, or Social Work is required.
Note: NYSC Certificate or Exemption document is required.
Evaluations:
This may be tested. Please specify your level of proficiency in the language listed.
Language: Fluent speaking/reading/writing in English is required. Fluent speaking/ reading/ writing in any local Nigerian language is required.
Skills and Abilities:
The employees must exercise tact and careful handling in dealing with the public under difficult and sensitive circumstances and must have the ability to work in a high-stress, high volume production environment.
They must be able to draft correspondence in precise and correct English. The employee must be able to manipulate large volumes of diverse data to identify trends and must be able
to perform rapid database searches to obtain critical information quickly in an emergency.
Proficiency in Microsoft Office, Access, Excel, Outlook, and Word is required. They must learn the complex and specialized software programs required to perform all aspects of consular work.
The employee must have the ability to understand regulatory documents such as 7 and 8 FAM and citizenship sections of the Immigration and Nationality Act.
Equal Employment Opportunity (EEO):
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
How to Apply
For more information and job application details, see; U.S. Embassy and Consulate in Nigeria Passport and Citizenship Assistant Jobs
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