UNOPS Head of Support Services Jobs in Ghana
UNOPS Head of Support Services Jobs in Ghana
Job SpecificThe United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners’ peace building, humanitarian and development projects around the world.
UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.
Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
The UNOPS Director , Ghana Multi Country Office (GMCO), is responsible for managing strategic and operational risks associated with a subset of the regional portfolio of engagements, developing and delivering cost effective services contributing to partners’ sustainable results and achievements of UNOPS management results.
The Head of Support Services is a critical leadership role in the Ghana Multi Country Office(GMCO), reporting to the Director, who provides general guidance and vision.
The role is responsible for providing an efficient and integrated support service for the Ghana Multi Country Office (including the Project Offices in scope) dealing on a daily basis with a diverse team of national and international professionals.
Functional Responsibilities
Key Functions / Results Expected
Operational leadership, advisory and technical support
Project planning and coordination support
Procurement
Financial and compliance management
Human resource management
Administration and Information Technology
Knowledge management and innovation
Operational Leadership, advisory and technical support
As a Key leadership role for the Ghana Multi-Country Office, the Head of Support Services monitors and supervises teams as well as all aspects of operations (Finance, HR, Procurement, Health, safety, security and environmental (HSSE), Information Technology(ICT) and Administration) to ensure achievement of results, whilst driving compliance with corporate strategies, UNOPS rules, regulations, policies, and standards of accountability, ethics and integrity.
Monitor support services to ensure continuously improving client service and satisfaction, including liaising with appropriate Head Quarters Practice Groups and IPAS for required support.
Contribute to the formulation of Ghana Multi Country Office strategies and policies through advisory services to the Ghana Multi Country Office Director.
Provide technical advice and operational guidance on innovative approaches to project financing, risk assessment/mitigation and use of financing structures, mechanisms instruments and guarantees.
Collaborate with colleagues to identify the need, determine cost and plan all Ghana Multi Country Office support services, including procurement, finance, human resources and administrative services.
Assist the Ghana Multi Country Office Director in setting goals, targets and performance standards for projects, and recommend tools for monitoring, evaluation and auditing
At the request of the Ghana Multi Country Office Director, participate in any UN forum discussions and planning to ensure UNOPS position, interests and priorities are fully considered.
Lead on health, safety, security and environmental (HSSE) matters to ensure they are integrated into all aspects of the operations and that related risks are managed effectively.
Project planning and coordination support
Provide assistance and support to programme and project budget preparation, revisions and work planning.
Provide input into project engagement and acceptance documents including assisting with contract negotiations.
Provide advice on goal setting, targets and performance standards for projects and recommend tools for monitoring, evaluation and auditing.
Monitor project financial projections, take decisions and/or
refer critical issues to the Ghana Multi Country Office Director and/or other stakeholders for action.
Provide advice on programme and project cost sharing, deployment of funds and closure.
Constantly monitor and analyze the operating environment to identify potential risks and take action/refer critical issues for intervention to ensure delivery of results.
Closely liaise with the Field Offices (within the Ghana Multi Country Office) in order to troubleshoot any issues that might cause interruption in the support services management.
Financial and compliance management
Prepare the Ghana Multi Country Office financial plan and manage the budget process/cycle to ensure timely revisions and reallocation of funds.
Oversee the Support Services Finance Unit and ensure compliance with the UNOPS/Financial Rules & Regulations and Finance procedures
Monitor, track and control expenditure to ensure optimum and appropriate use of resources.
Ensure the availability of required financial reports and exception reports including investigating anomalies to resolve problems, reporting or recommending any action required to relevant stakeholders.
Supervise the timely review, posting and closure of accounts. Certify/verify accuracy and compliance with standards of accountability framework. Submit/prepare a mandated report on financial status.
Supervise all financial services (accounting, cash management, payments etc.) ensuring timeliness and compliance with standards of accountability and performance.
Monitor the Management Budget expenditures for the Ghana Multi Country Office and ensure that LMDC (Locally Managed Direct Cost) is properly recovered, billed and spent in accordance with the applicable procedures;
Act as focal point for any internal/external audit exercise.
Human Resource Management
Plan personnel required for Ghana Multi Country Office programme/projects.
Oversee all human resource services/processes including recruitment, salary administration and compensation, performance review, training and development, ensuring compliance with human resource rules, regulations, procedures and standards of performance and ensuring that hiring managers actively seek to create diverse teams in terms of gender and geography.
Promote and support a learning culture by empowering individuals and teams to identify critical learning needs and plan/provide easy access to learning opportunities to maintain personnel competency and flexibility.
Knowledge management and innovation
Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches in Ghana Multi Country Office Support Services.
Contribute to the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.
Education
Advanced University Degree (master or equivalent) in a relevant related field
is required
University degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above
Work Experience
A minimum of 7 years of progressively responsible experience covering at least two of the following operations functions: Procurement, Finance, Logistics/ Asset Management and Human Resources. Knowledge of the other functions is desirable.
A minimum of 3 years of leadership experience, including a proven track record managing staff and operational systems is required.
Some experience in UN system organizations preferably in a developing country is desirable.
Experience dealing with UN regulations, rules and policies in the areas of contracting, procurement and human resources is desirable.
Willingness to work in hardship duty stations and/or travel to post crisis locations
Language
Full working knowledge of English is essential.
How to Apply
For more information and job application details, see; UNOPS Head of Support Services Jobs in Ghana
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