UNON Assistant Telecommunications Officer Jobs in Kenya

UNON Assistant Telecommunications Officer Jobs in Kenya

Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org).

This post is located in UNON, Nairobi duty station, within Information and Communications Technology Services (ICTS) of the Division of Administrative Services under the general guidance and direct supervision of the Chief, UNON/ICTS/ICS.

Responsibilities

The incumbent will work with the Ministry of ICT in Kenya, the Communications Authority of Kenya, Telecommunications companies and Internet Providers in Kenya for satellite segments, communication lines, emergency satellite phones and others to:

• Assist in designing, developing and installing information and telecommunications systems.

• Maintain information systems and telecommunications equipment which may include Cisco IP Telephony, Cisco IP Video conferencing, Remote Simultaneous Interpretation (RSI), PSTN/GSM/International gateway routers, satellites, BGANS for emergency internet, Digital Signage installations, Thuraya satellite communication and other telecommunications systems.

• Work with the Host County Ministry of ICT for satellite segments and radio frequency allocation and maintenance, communication lines and emergency satellite phones.

• Work with the Host Country Ministry of Internal Affairs Cyber Security branch, on information security incidents, attacks, and social engineering originating from Kenya IP Network Segment.

• Assist in providing emergency telecommunications capabilities supporting UNON and client agency field offices including business continuity process.

• Maintain assigned portions of systems, providing operational support for systems applications, analyzing and implementing system changes/upgrades.

• Participate in developing and maintaining telecommunications project plans, schedules, and budgets.

• Assist in identifying appropriate human and technical resources to complete the projects, ensure that deviations from the project schedule are addressed and communicated, develop timely project status reports, monitor project risk factors, escalate project issues, and provide Quality Assurance for all project deliverables.

• Participate in preparing user requirements and other technical specifications.

• Write and develop programs to interface with existing systems.

• Prepare, update and maintain systems documentation and related technical/procedural manuals.

• Assist in procurement of ICT and telecommunications equipment and services, including conducting needs assessments, preparing technical specifications and evaluation criteria.

• Assist in the set-up and monitoring of real time traffic (IPT/VC/RSI) performance measures.

• Draft training material and conduct training sessions and demonstrations of systems for users.

• Contribute to the collection and analysis of data and identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.

• Document requirements and background information used for data analysis.

• Participate with senior staff in assessing and testing new technology.

• Provide guidance to new/junior staff.

• Perform any other duties as required.

Competencies

Professionalism: Knowledge of the United Nations enterprise

architecture roadmap. Knowledge of United Nations ICT governance framework, policies and standards. Knowledge of organization's information infrastructure and IT strategy. Knowledge of systems design and development, management, implementation and maintenance of complex information systems. Ability to analyze and interpret data in support of decision-making and convey resulting information to management.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors' language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

An advanced university degree (Master's degree or equivalent) in Telecommunications, Electronic Engineering, Computer science, Information Systems or related field is required. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Job - Specific Qualification

Certification in Prince 2 and Certification in ITIL is required.

Certification in Cisco Voice and video systems is desirable.

Relevant training in satellite systems, radio communication and Cisco IP Telephony and IP Video Conferencing is required.

Work Experience

A minimum of two (2) years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information, networks (WAN-LAN) and telecommunication systems or related area is required.

Work experience in managing Cisco IPT, Cisco IPVC, HF/VHF/UHF radios and satellites and telecommunications projects management is required.

Experience in the UN common system or comparable international organization is desirable.

Experience in managing Remote Simultaneous Interpretation (RSI) systems is desirable.

One (1) year or more of experience in data analytics or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

How to Apply

For more information and job application details, see; UNON Assistant Telecommunications Officer Jobs in Kenya

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