University Research Co.IT Assistant Jobs in Uganda
University Research Co.IT Assistant Jobs in Uganda
Project Overview:URC has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.
With the RHITES-N Acholi Project (Regional Health Integration to Enhance Services in Northern Uganda – Acholi), USAID will continue its support of the Government of Uganda’s (GOU) efforts to improve access to and use of health services in the country’s post-conflict northern region.
RHITES-N Acholi Project activities will build on USAID investments and national advances to increase access to and use of high-quality integrated services that accelerate the ability and capacity to respond to the specific health needs of residents in the Acholi sub-region, leveraging the URC-ASSIST project successes.
Roles and Responsibilitie
The IT Assistant will assistiin performing a variety of moderately complex information technology support duties to ensure smooth delivery of the technology department, including monitoring, operating, and assisting others in the operation of computer hardware, software, and peripherals to achieve desired results.
He or she will provide information to staff on established policies and procedures, or services provided.
Specific duties and Responsibilities include but are not limited to:
Provide assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
Assist in set ups and configuring desktop computers, peripherals and accounts assigning security level in consultation with IT HQ Support Team
Install software and repair hardware and peripherals as directed
Assist
in troubleshooting, diagnosing problems, implementing corrective action procedures within prescribed guidelines and/or escalating to other technical resources as appropriate
Assist Administer user accounts as directed
Assist designs and produce basic reports for the department
Assist set up and submit production jobs and edits and debugs computer output with support from the HQ IT Team
Assist in transferring computer files between platforms
Provide basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
Assist provide support in maintaining IT records
Contributes to unit goals by accomplishing related duties as required
Minimum Qualifications
BSc Information Technology / BSc Computer Engineering / BSc Telcom Engineering
Computer Operations training, or experience in a multi-operation system or production control environment preferred.
Two or more years of related experience with computers and providing customer service in a technology environment
Desired Experience
Knowledge in hardware maintenance and repairs.
Experience working for an NGO is an advantage.
How to Apply
For more information and job application details, see; University Research Co.IT Assistant Jobs in Uganda
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