United Women Sacco Customer Service Officer Jobs in Kenya

Duties and Responsibilities

Handle all enquiries through the phone, email, online chats, letters and physical visits by members and potential members.

Direct all queries to the relevant staff, follow up and give feedback to members

Maintain a clean and updated database of members records

Ensure timely, accurate and efficient flow of information to and from members of the Sacco in Kenya and the Diaspora

Maintain a log of members complaints, follow up to ensure timely resolution of the complaints and provide feedback to the members

Position Requirements

Bachelor’s degree in Public Relations or Marketing from a recognized University
Minimum of 2 years professional experience in a similar position

Excellent Communication and Interpersonal skills, including the capacity to converse warmly and effortlessly with members

Good computer, presentation and organization skills

Ability to multi-task, prioritize and manage time effectively

Integrity and professionalism

How to Apply

For more information and job application details, see; United Women Sacco Customer Service Officer Jobs in Kenya

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