United States International University Kenya Jobs Vacancies

United States International University Kenya Teaching Laboratory Technologists Jobs Vacancies

Job Description

Reporting to the Program Director,the successful candidates will be mainly responsible for the smooth running of teaching labs and ensuring users (faculty and students) receive maximum benefits from available lab resources.

Responsibilities

Supporting and advising students and faculty on the appropriate use of IT resources in the Labs in order to provide a positive learning experience;

Enforcing safe practices and maintaining security of all hardware, network and data held and accessed, in compliance with the university’s ICT policies;

Planning and undertaking scheduled maintenance upgrades, cleaning of computers and audio visual equipment;

Prepare lab schedule and time allocation for computer labs;

Analyzing and recovering system when malfunction occurs;

Supporting the roll-out of new instructional software and applications;

Responding within agreed time limits to call-outs;

Working continuously on a task until completion (or referral to third parties, if appropriate).

Prioritizing and managing many open cases at one time;

Obtaining replacement on fixtures or fittings;

Qualifications

Undergraduate qualification in IT or related field from an accredited university;

Certification in Linux/Unix, Cisco, Microsoft, Linux, IT Security and Programming,

At least two (2) years of relevant post-qualification experience.

How to apply

Interested applicants must provide a cover letter and a current CV, certified copies of educational certificates and transcripts, names and addresses of three referees, current salary and benefits, telephone and e-mail contacts to the following address by: Friday, March 23, 2018 to:

Director of Administration,
United States International University - Africa
P.O Box 14634-00800, Nairobi, Kenya
Email: jobs@usiu.ac.ke

For more information and job application details, see; United States International University Kenya Teaching Laboratory Technologists Jobs Vacancies

United States International University Kenya Telephone Operator-Receptionist Jobs Vacancies

Job Description

Reporting to the Chief Admissions Officer, the successful candidate will be responsible for maintaining the image of the university as per the vision by attending to the clients/visitors with respect and integrity and operating

the computer-based switchboard in re-routing calls efficiently.

Responsibilities

Operate the ISDX computer based console switchboard to ensure that incoming and outgoing calls are dealt with courteously and efficiently.

Receive visitors to the campus and directing them to destined offices and informing them of activities in the university;

Responding to in-person and telephone enquiries from potential students about the programs offered;

Participate in marketing activities as part of student recruitment;

Identify and report telephone service complaints and problems;

Process Admissions Application Forms for Data Entry.

Maintain and update the University Telephone Directory.

To ensure that the main university reception and waiting areas are clean, tidy, safe and professional looking at all times.

Perform any other duties as may be assigned from time to time.

Qualifications

KCSE Certificate: Grade C – (minus);

Occupational Certificate in Telephone Operations / PABX ;

Diploma in Front Office Operation / Customer Care / Public Relations / Communication / Hospitality Management from an accredited institution;

At least 2 years’ experience in a similar capacity;

How to apply

Interested applicants must provide a cover letter and a current CV, certified copies of educational certificates and transcripts, names and addresses of three referees, current salary and benefits, telephone and e-mail contacts to the following address by: Friday, March 23, 2018 to:

Director of Administration,
United States International University - Africa
P.O Box 14634-00800, Nairobi, Kenya
Email: jobs@usiu.ac.ke

For more information and job application details, see; United States International University Kenya Telephone Operator-Receptionist Jobs Vacancies

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