United Nations International Residual Mechanism for Criminal Tribunals Witness Protection and Support Assistant - Jobs in Rwanda

United Nations International Residual Mechanism for Criminal Tribunals Witness Protection and Support Assistant - Jobs in Rwanda

Org. Setting and Reporting
This position is located in the Kigali Office of the Witness Support and Protection Unit (WISP), Registry, Arusha branch. The incumbent will work under the direct supervision of the Head of the Kigali Field Office and overall guidance of the Head of WISP. Please note that the Recruitment for this position is subject to operational needs and may therefore not be immediate.

Responsibilities
• Facilitate communication between witnesses by providing translation and interpretation services to non-
Kinyarwanda speaking staff members, Prosecution attorneys, Defence Counsel and other specialists from
Kinyarwanda into French or English and vice versa;
• Provide assistance and psychosocial support to witnesses prior to and following their testimony;
• Act as point of contact for witnesses; conduct regular follow-up communications with witnesses; respond to
communications from witnesses; identify and assess witness support and protection needs; liaise on witnesses’
behalf with the Security Movement Coordinator and other WISP staff regarding assistance to be provided and
implement appropriate WISP procedures;
• Assist the Security Movement Coordinator to maintain links with local and national bodies and NGOs that
provide assistance and support to victims and witnesses;
• Facilitate after-care by liaising with and referring witnesses to relevant Mechanism staff, local and national
bodies and NGOs that provide assistance and support to victims and witnesses;
• Contact witnesses on various matters upon request from relevant Mechanism and other authorized authorities;
• Assist in the implementation of court orders pertaining to witnesses;
• Maintain detailed records on individual cases of witnesses and victims and ensure strict confidentiality of
sensitive witness related information at all times;
• Undertake any other assignments as required.

Competencies
• Professionalism – Ability to implement witness protection programmes. Demonstrated ability to use computer technology. Proven knowledge of Rwanda environment, culture and issues related to the trauma experienced by witnesses/victims of grave violations of human rights. Ability to deal with witnesses in stressful situations. Commitment to implementing the goal of gender quality by ensuring the equal participation and full involvement of women and men in all aspects of work. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

• Teamwork – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• Client Orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients’ informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education
High school diploma or equivalent with training in witness protection, social work, law, psychology, interpretation, nursing or other related areas.


Work Experience

Minimum of five (5) years of practical experience in witness support, health, welfare, social work, psychology or related areas, preferably in an international environment is required.

Minimum of two (2) years of practical experience in consecutive translation and interpretation from Kinyarwanda to English or French and vice-versa is desirable.

Experience working within the United Nations common system or International Organizations is desirable.

Languages
English and French are the working languages of the Mechanism. For the post advertised, fluency in oral and written English and/or French is required. Working knowledge of the other language will be considered a strong asset. Fluency in Kinyarwanda is required. Working knowledge of Swahili is an asset.

Assessment
Candidates will be assessed by a comparative matrix.


How to Apply
For more information and job application details, see; United Nations International Residual Mechanism for Criminal Tribunals Witness Protection and Support Assistant Jobs in Rwanda

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