United Nations INTERN - IT Support Jobs in Nairobi - Kenya
United Nations INTERN - IT Support Jobs in Nairobi - Kenya
Org. Setting and ReportingThe United Nations Human Settlements Programme, UN-Habitat, is the agency for human settlements.
It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all.
The UN- Habitat IT Support internship is for 6 months.
The Internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.
Responsibilities
Daily responsibilities will depend on the individual's background; the intern's assigned office as well as the internship period.
Under the Supervision of Programme Officer, the intern will:
Assist with software development testing; develop test conditions by working with the end users to develop the test sheets according to the system requirements.
Provide solutions to meet user requirements and secure it is free of errors.
Assist with meeting support using Web Ex, Skype, Blue Jeans and Go-to-meeting and other online collaboration tools.
Assist with securing and maintaining the organization servers according to international best practices available and monitor IT services.
Provide user support on Microsoft office, assist in computer setup, and help desk calls when required.
Maintain and update the unit’s projects, tasks, mailing lists, and other requests from UN-Habitat.
Assist in Asset Management and tracking of IT equipment within UN-Habitat.
Assist in the server maintenance plan and monitor IT services.
Any other related tasks.
Competencies
Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda.
Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect.
Identifies clients’ needs and matches them to appropriate solutions.
Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects.
Meets timeline for delivery of products or services to client.
Education
Applicants must at the time of application meet one of the following requirements:
Be enrolled in a graduate school programme (second university degree or equivalent, or higher).
Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent).
Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.
Be computer literate in standard software applications.
Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Preferred Area of Study:
Finance and Accounting
Work Experience
Applicants are not required to have professional work experience for participation in the programme.
Languages
English and French are the working languages of the United Nations Secretariat. For this internship, fluency in oral and written English is required. Knowledge of another UN Language is desirable.
Assessment
Potential candidates will be contacted
by hiring manager directly for further consideration.
How to Apply
Special Notice
Your application for this internship must include:
A Completed application (Personal History Profile) and Cover Note, through the UN careers Portal. Incomplete applications will not be reviewed.
The Cover Note must include:
Title of the degree you are currently pursuing.
Graduation Date.
IT skills and programmes you are proficient in.
Explain why you are the best candidate for this specific internship.
Explain your interest in the United Nations Internship Programme, ensure to include all past work experience (if any).
Proof of enrollment from current University (if not graduated).
A copy of degree certificate (if you have already graduated).
Due to a high volume of applications received, ONLY successful candidates will be contacted.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) apply by 1st January, 2019
For more information and job application details, see; United Nations INTERN - IT Support Jobs in Nairobi - Kenya
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