United Bank for Africa Team Member - Internet Banking / e-Commerce Tech Support Jobs in Nigeria
United Bank for Africa Team Member - Internet Banking / e-Commerce Tech Support Jobs in Nigeria
Responsibilities Providing first level support for Internet Banking /Digital Banking Platforms.
Monitoring of Internet Banking /Digital Banking Platforms. Immediate escalation of identified failures or possible failure triggers
Investigating and Resolution of of transaction issues on the Internet Banking /Digital Banking Platforms.
Carry out Resource utilization checks and House Keeping Services across the Internet Banking /Digital Banking Platforms.
Deployment of WebSphere Application upgrades and installation of patch fixes
Support of IBM Enterprise Service Bus (ESB).
Support and Management of Linux/Unix Operating System.
Any other tasks as assigned by the Team Leads.
KPIs:
100% uptime of Internet Banking /Digital Banking Platforms.
Achieve 99.99% Transaction Success rate daily.
Achieve 100% closure of Incident logs as assigned daily.
Qualifications
Minimum of 2-5 years’ work experience in a relevant field
Certifications; Having a certification from a reputable institution will be an added advantage.
How to Apply
For more information and job application details, see; United Bank for Africa Team Member - Internet Banking / e-Commerce Tech Support Jobs in Nigeria
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