United Bank for Africa Plc Team Member, Internet Banking / e-Commerce Tech Support Jobs in Nigeria

United Bank for Africa Plc Team Member, Internet Banking / e-Commerce Tech Support Jobs in Nigeria


Responsibilities

  • Providing first level support for Internet Banking /Digital Banking Platforms.

  • Monitoring of Internet Banking /Digital Banking Platforms. Immediate escalation of identified failures or possible failure triggers

  • Investigating and Resolution of of transaction issues on the Internet Banking /Digital Banking Platforms.

  • Carry out Resource utilization checks and House Keeping Services across the Internet Banking /Digital Banking Platforms.

  • Deployment of WebSphere Application upgrades and installation of patch fixes

  • Support of IBM Enterprise Service Bus (ESB).

  • Support and Management of Linux/Unix Operating System.

  • Any other tasks as assigned by the Team Leads.

    KPIs:

  • 100% uptime of Internet Banking /Digital Banking Platforms.

  • Achieve 99.99% Transaction Success rate daily.

  • Achieve 100% closure of Incident logs as assigned daily.

    Qualifications

  • Minimum of 2-5 years’ work experience in a relevant field

  • Certifications; Having a certification from a reputable institution will be an added advantage.

    How to Apply

  • For more information and job application details, see; United Bank for Africa Plc Team Member, Internet Banking / e-Commerce Tech Support Jobs in Nigeria


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