Unified Payment Services Limited HOD, Dispute Management and ATM Settlement Jobs in Nigeria
Unified Payment Services Limited HOD, Dispute Management and ATM Settlement Jobs in Nigeria
Job DescriptionEnsure that ATM settlement is done and reports delivered to NIBSS for funds movement for all scheme transactions.
Ensure Banks receive the daily ATM settlement reports for all scheme transactions.
Ensure Monthly Billing Revenue and Receivable reports are prepared and delivered on a timely basis.
Ensure that VISA Issuer International/NNS disputes are resolved.
Ensure efficient Verve Single Settlement Dispute Management.
Ensure Verve Single Settlement Dispute Funds Recovery.
Resolve VISA Acquirer International POS and ATM disputes.
Resolve MasterCard Acquirer International POS disputes.
Resolve AMEX Acquirer International POS disputes.
Ensure UBA affiliates receive their daily ATM settlement reports as at when due.
Provide Dispute Management Report and Risk Chargeback Report.
Ensure departmental knowledge sharing and skill building.
Ensure that VISA NNS / INT'L ISSUER POS and ATM disputes are resolved.
Ensure processing fee collect for funds recovery to issuer's position.
Ensure processing funds disbursement to acquirer's position.
Ensure daily balancing and reconciliation of financial report with VSS-120 report for chargeback credit and chargeback reversals that impacted on issuer's account.
Ensure that declined journals dispute response reports received from acquirers on behalf of the issuers are communicated to banks on daily basis for timely decision.
Ensure that fee collect is initiated to collect funds from the acquirer whenever acquirer accepts transaction or card scheme rule arbitration case is in favour of the issuer.
Process pre-arbitration where issuer still continues in dispute.
Process pre-compliance disputes where acquirer violated any of the visa dispute rules and the action resulted to a financial loss.
Process arbitration disputes where disputes could not be resolved at pre-arbitration stage.
Process compliance where disputes could not be resolved at pre-compliance stage.
Process good faith dispute resolution.
Ensure dispute
stages are well monitored to ensure that banks are not exposed to financial loss as a result of negligence.
Ensure Banks receive their daily chargeback and dispute response reports.
Ensure resolution of customer complaints on Dispute Management and ATM settlement issues.
Ensure that local MasterCard / VISA acquiring disputes are resolved.
Ensure processing of representment for MIGS chargebacks.
Monitoring of incoming Scheme chargebacks (MasterCard).
Checking and sending MasterCard chargebacks to banks and merchants
Education Qualification
First Degree in Accounting or any numerate course.
Professional membership of ICAN/CIMA/ACCA or similar recognized professional bodies.
Experience:
Have a minimum of 10 years’ post-NYSC cognate experience.
Knowledge:
Excellent knowledge of accounting principles, practices and procedures.
Knowledge of supervisory practices and principles.
Knowledge of Card Payment industry.
How to Apply
For more information and job application details, see; Unified Payment Services Limited HOD, Dispute Management and ATM Settlement Jobs in Nigeria
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