UNICEF Senior Social Welfare Officer - Grievances Management Consultancy Jobs in Zambia
UNICEF Senior Social Welfare Officer - Grievances Management Consultancy Jobs in Zambia
How can you make a difference?The main purpose of this consultancy is to provide technical oversight and backstopping for the implementation and roll-out of the SCT Grievance Mechanism and the C-ECT grievance mechanism
The main objective is to ensure MCDSS HQ level leadership and management of the roll-out of the GM for the SCT as well as in emergency contexts.
Please see Detailed TOR for more information on the tasks and deliverables, here ToRs Senior Social Welfare Officer Grievance Management Consultancy.pdf .
To qualify as an advocate for every child you will have
• A Minimum of a bachelor’s degree in one of the following or related fields required: Human Development, Social Work, Social Policy, or related fields.
Three years of relevant professional work experience actively managing projects which would include management of a social protection, Cash Transfers, Complaints Mechanism, or other social service-based projects, either with government or Non-Governmental Organizations.
IT knowledge would be an added advantage.
Specifically
• Three years of experience with managing social protection or comparable projects, preferably in a public sector environment.
• Experience in working with Government, Monitoring and reporting, Training and workshop facilitation and collaboration with private sector.
• Demonstrated ability to effectively collaborate with counterparts with different technical and sectoral backgrounds;
• Excellent ability to effectively communicate highly complex issues in a language that non-technical audiences can understand. This includes project descriptions, presentations, proposals, journal articles, reports, etc.
• Fluency in written and spoken English.
• Familiarity with the background and rationale for Social Cash Transfer Scheme is desirable.
• Experience in managing grievance/complaints mechanisms is desirable.
Job Education Requirements
A Minimum of a bachelor’s degree
How to Apply
For more information and job application details, see; UNICEF Senior Social Welfare Officer - Grievances Management Consultancy Jobs in Zambia
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