UNHCR Assc Operational Data Mgmt Officer Jobs in Ethiopia

UNHCR Assc Operational Data Mgmt Officer Jobs in Ethiopia

Organizational Setting and Work Relationships

The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making.

The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, country operations and key external partners, including persons of concern.

Operational data includes the following: population and demographic statistics, case management information, assessment results, situational analysis, protection incidents, vulnerability and risks, and programme response plans, delivery and implementation. It will be both sectoral data and inter- and intra-sectoral data.

Systems that manage operational data include registration systems, sectoral monitoring systems, protection and programme monitoring systems, biometrics and identity management systems, case management systems and other data management approaches such as profiling and household surveys that manage the types of data defined above.

The Associate Operational Data Management Officer (AODMO) supports the operational data systems and activities that fall under the responsibility of the respective country, regional or global entities. S/He functions under the supervision of the DIMA Coordinator/Senior Information Management Officer /Senior Registration and Identity Management Officer /Operational Data Management Officer or as delegated.

The Associate Operational Data Management Officer supports data-related activities conducted in the core applications, whether conducted by UNHCR, partners or Governments.

The incumbent will provide high-quality, user-focused support services to UNHCR field operations and partners, in line with agreed standards and objectives. S/he also supports and implements provision of user access to systems and applications in accordance with data protection protocols.

The incumbent supports building reports, templates and forms out of the operational data systems, including refugee registration and case management systems.

The incumbent may closely work with partners, including Government users of UNHCR applications. All UNHCR staff members are accountable to perform their duties as reflected in their job description.

They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.

In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Manage the use, maintenance and technical support of core operational data applications, including systems that manage refugee registration and identity management, including overseeing the quality of data collection and ensuring consistency with standards and guidelines.

Perform database administrator functions in relation to local field server machines that contain operational data, and refugee and other persons of concern data.

Respond and manage user access permissions for UNHCR staff, local government and NGO partners to global applications in accordance with the policies and standards, including the Data Protection Policy and regional or local country data protection protocols.

Assist in designing and developing standard reports, templates and forms, while ensuring consistency with global guidance and policies, and in consultation with relevant stakeholders, including business

module owners.

Identify, diagnose and escalate for the resolution of technical user errors, bugs and queries related to UNHCR core applications on persons of concern data and other operational data systems, in consultation with headquarters, external developers and support teams.

Contribute to the capacity building and guidance of technical users and administrators.

Monitor user management and conduct regular clean-up of user accounts and access permissions in accordance with relevant guidance and procedures of the applications and systems under his/her responsibility.

Monitor device and user management within local client and field server solutions, including monitoring frequency of data synchronization to prevent and mitigate data loss.

Analyse and respond to user requests and queries, including compilation and assessment of applications enhancements and change requests.

Assist with data quality assessment, data clean-up and data mapping from legacy or external database systems to the applications, as required.

Conduct data collection audits as required.

Conduct field testing of new functionalities within respective applications, as required.

Support the design and strengthening of operational reports and statistics, including provision of training and user guidance.

Support discussions and definitions of business requirements for interoperability of local tools and applications within the core applications, in consultation with business owners and relevant governance structures.

Keep apprised of evolving technology and new business needs to support operational data management systems, including registration, identity and population data management in the country operations;

Provide business analysis for operational needs.

Perform other related duties as required.

Minimum Qualifications

For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

Computer Science; Information Technology Economics; Statistics; Social Science; or other relevant field.

Relevant Job Experience

Essential:

Excellent computer skills, particularly in data management.

Technical expertise in registration, operational data management and individual case management.

Knowledge of SQL or Microsoft Dynamics CRM.

Knowledge of UNHCR data standards and procedures.

Desirable:

Previous experience in registration or individual case management, including use of UNHCR proGres and/or BIMS software. Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills

DM-Data Management

IT-IT Refugee Systems & Applications

DM-Data collection methodologies

DM-Database Design & Development

DM-Protection Data Management Systems

IT-Biometrics

IT-Business Analysis (BA)

DM-Data Collection and Analysis

TR-Training - Virtual and face to face

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

How to Apply

For more information and job application details, see; UNHCR Assc Operational Data Mgmt Officer Jobs in Ethiopia

Find daily jobs in Ethiopia. Jobs - Ethiopia jobs. Search our career portal & find the latest Ethiopian job positions, career opportunities & jobs in Ethiopia.

Jobs in Ethiopia - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Ethiopia.

Find your dream job from 1000s of vacancies in Ethiopia posted and updated daily - click here!