UN World Food Programme IT Operations Officer Jobs in Nairobi
UN World Food Programme IT Operations Officer Jobs in Nairobi
About WfpThe United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.
The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.
Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
Organizational Context
The Business Transformation Unit in WFP Kenya Country Office is comprised of the Business Services team and the Business Solutions Team.
The Technical Lead will manage the Business Solutions Team.
In addition to the day-to-day managerial responsibilities, the Technical Lead will also support from a technical IT perspective by developing solutions (coding) and providing technical IT recommendations which align with corporate guidelines.
Standard Minimum Qualifications
Advanced University degree in Computer Science, engineering or other relevant field, or First University degree with additional years of related work experience or trainings/courses.
5 or more years of total experience in object oriented design, development, testing (automated unit tests achieving at least 85% coverage) and deployment of critical business applications, in a web/client-server environment.
Experience working on highly trafficked websites, including performance optimization and designing caching strategies.
Programming Languages/Frameworks: PHP (4.X, 5.2X, 5.3X), Drupal, JavaScript, HTML/XHTML, CSS, XML/XSL, Visual Basic, Python, C++, Perl, RESTful API (data formats: JSON)
Databases: MySQL, PostgreSQL
Scripting Languages: JavaScript, Backbone, AngularJS, Nodejs, jQuery.
Experience working with Git or other revision control systems and defined coding standards
Highly Desirable: Experience in working with cash and/or voucher based programming in an emergency/post-emergency environment
Skills & Competencies
Independent worker able to manage project timelines and priorities;
Advanced analytical thinking and problem-solving skills;
Strong communication skills with the ability to compile and present information;
Good interpersonal skills and demonstrated ability to work within a team environment
Experience working in an international organisation or multicultural environment will be an added advantage.
Understanding of WFP's Core mission and values.
Language skills: Fluent English and Kiswahili (spoken and written).
Key Accountabilities (Not All-inclusive)
The Technical Lead will supervise the day-to-day activities of the IT developers assigned to the Business Solutions team by adopting SRUM (an AGILE framework for managing projects) methodology.
The Technical Lead will recommend technical solution for both new and existing systems. Solutions will align with corporate IT guidelines and follow the technical infrastructure implemented for WFP Kenya Country Office.
To align recommended solutions and technology frameworks, the Technical Lead will also be a member of the Kenya Country Office Technical Advisory Working Group. Representing the Business Transformation Unit, the Technical Lead will contribute to discussions and deliverables of the Working Group.
The Technical Lead, where necessary, will act as a IT Developer and provide code for solutions using corporate development tools and guidelines (specifically the Solutions Development Lifecycle) as part of a Kenya Country Office project team.
For existing applications, the Technical Lead will provide support for issues raised by users and implement minor change requests.
Working together with TEC Division units, the Technical lead will also assist in the roll-out of any Corporate solutions (as requested).
From a sustainability, maintenance and compliance perspective, the Technical Lead will be responsible for ensuring proper certifications for solution security and bandwidth requirements, procedures for change control, and managing the continuous improvement cycle.
Other as required.
Core Organisational Capabilities
Functional Capabilities
Capability Name Description of the behaviour expected for the proficiency level
Governance, Strategy and Architecture Shares knowledge of IT governance process and system architecture development with team
and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes.
Change Implementation, Project Management, Planning and Optimization Utilises working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to develop evidence-based business case for change.
Technical Expertise Exhibits deep technical knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use of technical resources to ensure skill development and optimization of resource allocation.
Service Management Monitors and supervises maintenance and installation work against the established standards and protocols for service excellence and takes proper actions to correct inconsistencies and improve overall quality and customer satisfaction. Ensures that operational problems are identified and resolved.
Client Management Applies thorough understanding of the business, customers, new IT technologies and techniques to implement improved solutions and define service levels, standards and the monitoring process for client service staff.
Procurement and Contract Management Able to conduct a cost-benefit analysis of alternative technologies and vendor service level agreements to consolidate options and assess suitability.
Other Specific Job Requirements
Lead daily team stand-up meetings.
Provide monthly Business Solution reports on team activities, issues and achievements
Monitor and review Business Solution team deliverables.
Recommend technical solutions for Kenya Country Office projects (proposed by units)
Attend Kenya Country Office Technical Advisory Working Group and project meetings
Deliver agreed upon technical components for Kenya Country Office projects using Agile development methodologies.
Ensure solution development lifecycle is adhered to for projects and corporate IT developer tools are used to deliver project artefacts.
Check that all solutions meet solution security and bandwidth compliance guidelines.
Ensure access, backup and change management controls are used by Business Solution team and Requesting Units.
Provide Business Solution services to maintain and enhance (as justified) existing legacy systems.
Liaise with HQ, Regional Bureau IT teams to ensure Business Solutions outputs are in alignment.
Provide input on Business Solution team member performance evaluations.
Maintain existing local applications (user requests, hosting, upgrades/enhancements etc.)
Terms and Conditions
Please ensure you include your past TWO Performance Appraisals/ PACE
WFP is an equal opportunity employer and does not charge fees from applicants at any stage of the recruitment process.
Only short listed applicants will be contacted.
Qualified female candidates are particularly encouraged to apply.
For any queries write to Nairobi.queryhr@wfp.org
Deadline for application: 29th October 2018.
Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
For more information and job application details, see; UN World Food Programme IT Operations Officer Jobs in Nairobi
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
