UN World Food Programme IT Operation Officer Jobs in Ethiopia

UN World Food Programme IT Operation Officer Jobs in Ethiopia

About WFP

United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters.

After an emergency, WFP uses food to help communities rebuild their lives. On average, WFP reaches more than 80 million people with food assistance in 80 countries each year.

The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.

Organizational Context

With the recent increase in needs due to the ongoing conflict in Tigray, WFP Ethiopia is scaling up operations to respond. The Tigray region is also facing a total blackout of telecommunications hence creating a need for WFP to maintain an efficient communications system for the increasing demands.

Job Purpose

To cope with the augmented requirements, we need to reinforce the IT unit in Shire with experienced staff. The post will be based in Shire and overseeing WFP TEC response for the sub-Office. He / She will be responsible for the daily management of TEC operations in the sub-office.

While reporting to the HSO, he/she should technically liaise/coordinate with the Area office based in Mekelle.

Key Accountabilities(not all-inclusive)

Contribute to the development of plans and budgets and manage the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards.

Monitor and maintain IT/TC systems and networks, ensuring controls in place to ensure cyber security and access considering both local and wide area network issues; and supporting users to get maximum benefits from them.

Install and configure new computer hardware for improving and upgrading system performance; contribute to technology upgrades as required.

Contribute to technical specifications and tender documents that support the procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations.

Collate and analyse data to contribute to the preparation of accurate reports on IT/TC activities, investments, and costs, identifying ideas to increase cost-efficiencies where possible.

Provide advice to managers and users, understanding and resolving issues, and ensuring IT policies, procedures, systems, and tools are correctly applied to support them.

Standard Minimum Qualifications

Education:

University degree in computer science, information systems.

Experience:

At least 5 years of progressively responsible professional experience in the

planning, design, development, implementation, and maintenance of IT systems.

Proven effective, hands-on IT experience and in emergencies.

Knowledge Experience with standard WFP software packages and systems. General knowledge & Skills: UN system policies, rules, regulations, and procedures.

Languages:

English - Fluency in both oral and written communication.

4Ps Core Organisational Capabilities

Purpose

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.

Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.

Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.

Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.

Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.

Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.

Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.

Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.

Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.


How to Apply

For more information and job application details, see; UN World Food Programme IT Operation Officer Jobs in Ethiopia

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