UN Travel Assistant Jobs in Kenya
UN Travel Assistant Jobs in Kenya
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. UNON supports programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). These posts are located in the Support Services Service, Division of Administrative Services, UNON.
Responsibilities
Provides information to staff members and delegations on entitlements, policy and procedures on official travel, removal of personal effects arrangements in accordance with governing rules and regulations.
Reviews travel and shipment requests in Enterprise Resource Planning (ERP) System to ensure conformity with applicable rules.
Calculates airfares and constructs itineraries for staff and dependents, delegations and non-staff (consultants, meeting participants and contractors) traveling on official business in line with the most economical and direct route. Liaises with contracted travel agency on complex itineraries and issuance of tickets.
Approves travel and shipment authorizations including amendments.
Calculates and records lump-sum entitlements. Request and record refunds in ERP.
Performs partial and complete cancellation of Travel Requests in ERP, if applicable.
Processes expense reports that are routed to travel unit in accordance with rules and regulations.
Co-ordinates arrangements for removal of personal effects for staff members worldwide including registering shipments and insurance coverage, insurance claims and reviewing invoices.
Provides ERP support on travel related issues to staff members. Performs ad-hoc duties as required.
Requirements
Knowledge of travel related processing requirements; plans, manages and resolves conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Takes ownership of all responsibilities and honours commitments; Delivers outputs for which
one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
High school diploma or equivalent is required. Additional/supplemental training in travel, administration, or related areas, is desirable.
Certification in travel is desirable. Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.
A minimum of five (5) years of progressive working experience in travel, administrative services, or related area is required. Three (3) years of working experience in in the UN/international organization, is desirable. Working experience in the ERP System, Systems Applications and Products (SAP) is desirable.
How to Apply
Interested and qualified candidates should apply online by 2nd August, 2019
For more information and job application details, see; UN Travel Assistant Jobs in Kenya
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