UN Children's Fund Jobs in South Africa

UN Children's Fund Consultant for Fundraising Backend Jobs in South Africa

Background and Justification

UNICEF works on three key priorities in South Africa including Early Childhood Development, Results for Adolescents and Violence against children. These are in line with the priorities set by government in the National Development Plan. One key priority - Violence against Children is being applied to both ECD as well as adolescents. UNICEF recognizes that all children have the right to live free from emotional, physical or sexual violence. However, many children continue to experience violence, which leads to lasting physical, mental & emotional harm, whether the child is a direct victim or a witness. Children's exposure to violence plays a role in transmitting violence from one generation to the next, perpetuating a vicious cycle that is difficult to break.

Desired competencies, technical background and experience

Education: University degree from a recognized university. Exposure to Marketing, Business Administration, Advertising, Sales environment during degree will be given preference.

Experience: One year of experience. The candidates who have hands-on experience in servicing large number of individual donors/customers will be preferred.

Competencies:

Proven skills in managing relationships with large number of donors/customers involving query resolution and response.

Proficiency in Microsoft excel. Proven ability on data analysis.

Ability to draft routine correspondence and donor communication material.

Proven ability to effectively respond to donor/customer queries through letters, emails, telephone calls and personal visits.

Knowledge of computer systems and applications, specifically applications like Donor Perfect and other Customer Data Management software.

How to Apply
For more information and job application details, see; UN Children's Fund Consultant for Fundraising Backend Jobs in South Africa

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UN Children's Fund Consultant for Fundraising Tele caller Jobs in South Africa

Responsibilities

Tele calling to database provided by the office for the recruitment, conversion, upgrade, and retention of individual donors.

Respond to donor queries through emails, telephone calls, letter and personal visits.

Support in donor service activities like reply to comments, feedback, queries from existing individual donors

Make calls and follow up

Collect donor feedback, testimonials and stories

Support in regular data clean-up (contact details like email ID, telephone number, etc., donor profile details like date of birth, correct name and address) activities

Contributes to team effort by accomplishing related results as needed

Other support as and when required by the programme

Desired competencies, technical background and experience

Education: Matriculation or above.

Experience: At least six month of experience. The candidates who

have hands-on experience in servicing large number of individual donors/customers will be preferred.

Competencies:

Working with people; Communication;

Analysing; Organising.

Proven skills in managing relationships with large number of donors/customers.

involving query resolution and response.

Proficiency in Microsoft excel.

Proven communication skills to effectively respond to donor/customer queries through letters, emails, telephone calls and personal visits.

Proficiency in English and other local languages

Knowledge of computer systems and applications, specifically applications like Donor Perfect and other Customer Data Management software.

How to Apply
For more information and job application details, see; UN Children's Fund Consultant for Fundraising Tele caller Jobs in South Africa

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UN Children's Fund Consultancy Jobs in South Africa

Responsibilities

Represent UNICEF in a professional manner and assure the quality and credibility of their interactions at all times.

Answering questions about UNICEF South Africa, handling objections and convince potential supporters of the value of their support.

Inspire potential supporters to sign up for a regular monthly donation, by direct debit or credit card.

Ensure that donor details are kept confidential, and privacy and security protocols are strictly observed.

Maintain accurate, up-to-date records of activities and recruitment progress.

Consistently exceed the recruitment targets set by the office; this will normally be a minimum of two new committed givers per shift within agreed attrition level.

Provide daily/weekly/monthly reports on activities, progress and participate in regular reviews

Be available to work on weekends, public holidays and some evenings as the nature of the role required this.

Attend training days and meetings as required

Operate with industry code of conduct

Be willing to travel in-country, to various sites, as required

Desired competencies, technical background and experience

Experience: Experience of street / door to door fundraising or similar canvassing approaches - requiring understanding of a specified area and a positive and outgoing approach.

Competencies:

Ability to work effectively as part of a team

A high level of emotional intelligence; able to manage own emotional state, be resilient in the face of rejection and or adversity and disciplined in standards.

Self-motivated and with ambition to deliver the best fundraising outcomes

A flexible approach to work and a can-do attitude to challenges and change

Professional level competence in written and spoken English

Proven customer relations and sales skills

Ability to remain calm, think clearly and work under pressure and meet deadlines.

How to Apply
For more information and job application details, see; UN Children's Fund Consultancy Jobs in South Africa