Uganda Retirement Benefits Regulatory Authority Senior Research and Quality Assurance Officer Jobs in Uganda

Uganda Retirement Benefits Regulatory Authority Senior Research and Quality Assurance Officer Jobs in Uganda

Job Purpose

To lead the quality assurance function and conduct research to inform policy decisions for sector development.

Key Duties and Responsibilities

Manage the preparation, review, approval and implementation of standard operating procedures, ISO standards and other specification.

Monitor implementation of the quality standards set by the Authority

Oversee quality control of all publication processes for all reports, papers, etc produced, and review all publications before they are shared with internal and external stakeholders

Develop and implement procedures to inspect and report quality of all products and services delivered to the Authority

Develop and implement plans and monitoring tools to ensure improvement in quality of service

Review all publications before they are shared with internal and external stakeholders

Manage the conduct of quarterly internal reviews of all direct service areas and preparing quantitative and qualitative outcomes-based reports

Develop and provide training on a variety of quality areas

Review and validate secondary data and information from all directorates

Review report on investigation of customer and employee satisfaction and report on issues to Management

Track Key Performance Indicators of operations including quality, service and cost

Analyse stakeholder feedback obtained from Authority engagements such as trainings, workshops, etc

Person Specifications

Minimum qualifications

An Honors Bachelor’s degree in either Economics, Statistics, Business Administration, Finance, Economics, Mathematics or Law from a recognized institution.

Desirable Qualifications

Master’s Degree or equivalent qualification in any of the above

fields from a recognized institution is an added advantage.

Working Experience

At least 5 years of practical experience in conducting research, 2 of which must be quality assurance at officer level in a reputable organization.

Experience in Quality Management Systems is an added advantage

Competences

Technical

Analytical skills

Report writing skills

Critical thinking skills

Research and planning skills

Proficiency in use of Microsoft office packages

Behavioural

Ability to make objective decisions

Communication skills

Interpersonal skills

Planning & organizing skills

Time management skills

Leadership skills

How to Apply

Candidates who meet the above requirements should submit applications complete with an application letter, CV (include names, address and daytime contacts of three referees) and copies of academic certificates by email to recruitment@urbra.go.ug

The above documents should be attached to the email as one PDF document. Applications should ONLY have the position name in the subject line.

Or hand delivered to:

The Chief Executive Officer

Uganda Retirement Benefits Regulatory Authority

Plot 1, Clement Hill Road, 5th Floor

P.O. Box 7561 Kampala, Uganda

Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!