Uganda Airlines Manager Cabin Services Jobs in Uganda

Uganda Airlines Manager Cabin Services Jobs in Uganda

Job Description

Reports to: Head of Flight operations

Responsible for: Cabin Crew

Department: Flight Operations

Key Responsibilities

Establish service and management policy for the Cabin Crew team.

Provide leadership to cabin crew and ensure the highest levels of safety, regulatory compliance, and operational efficiency.

Maintain a high standard of services on board to passengers.

Maintain a positive image of the company through cabin crew grooming, uniform, and customer service standards.

Design and implement training for cabin crews for excellent communication on board.

Ensure that all Flight Attendant manuals, checklists, and other required publications and/or equipment are maintained in a current and serviceable manner in line with CAA regulations

Coordinate with the Head of Flight Operations in maintaining flight schedules for Flight Attendants.

Manage and supervise cabin crews, including enforcing the company’s standard operating procedures, dress code/uniform, and grooming.

Implement staff appraisal systems and assess feedback to cabin crew on performance and recommend training and other corrective measures

Minimum Qualification and Experience

Bachelor’s degree in a relevant field

Holder of a Cabin Crew License.

At least 5 years experience of operating as a Cabin Crew at the level of a Purser or Cabin Crew Manager.

Excellent management, analytical and organizational skills.

Demonstrated leadership and people management skills.

Excellent interpersonal skills.

Ability to

work across cross-functional teams.

Strong negotiation and communication skills.

Self-driven with the ability to deliver results at a strategic and operational level.

Fluency in written and spoken English is essential; knowledge of Swahili, French or other international languages will be of added advantage.

Relevant Competencies

High level of maturity, ethics, and integrity with a clean track record

Proven managerial, negotiation, and communication skills.

Proven corporate planning knowledge and skills.

Results-oriented.

Proven presentation and reporting abilities.

Interpersonal, human relations, and team management skills.

Analytical, accuracy, and judgmental skills.

Project management and networking skills.

Strong IT and computer proficiency skills.

Good training and coaching skills

A confident, independent, articulate and reliable personality.

Ability to work under tight deadlines and for long hours

Deadline for Application: 7th October 2022

How to Apply

For more information and job application details, see:
Uganda Airlines Manager Cabin Services Jobs in Uganda

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